Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency
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Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian... See more
Company replied
A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more
Company replied
Hays travel are friendly, efficient and helpful, we always use them, even booked for Tunisia which they haven't done before for next year. We'll done Cliff. Jeanne wilson
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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Clifford was very helpful
Clifford was very helpful, great service, couldn't do enough for us, thank you
January 13, 2026
Reply from Hays Travel - Nottingham
We appreciate your kind words! We're happy to hear that you received great service and that our team member was so helpful to you.
All information from previous visit was…
All information from previous visit was remembered and also kept warm in the cold weather
January 11, 2026
Reply from Hays Travel - Nottingham
Thank you very much.
Stephen is our top man
Stephen is our top man, very friendly helpful & very knowledgeable, that’s why we keep going back 👍🌟
January 11, 2026
Reply from Hays Travel - Nottingham
Thank you very much.
Reply from Hays Travel - Nottingham
Thank you very much.
Reply from Hays Travel - Nottingham
Thank you very much.
Holly looked after me answered all my…
Holly looked after me answered all my questions and things she wasn’t sure of she got my questions answered also I did this from my home as have mobility issues so was really good
January 9, 2026
Reply from Hays Travel - Nottingham
Thank you very much.
I booked my holiday with Hays and it…
I booked my holiday with Hays and it was a wonderful experience
January 1, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Clifford was efficient and honest.
Clifford was efficient and honest.
Extremely helpful in selecting our holiday.
January 8, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
My husband and I had a great experience…
My husband and I had a great experience at the Nottingham shop The young gentleman that served us did an excellent job with a little help from a young lady
We only went to ask a few questions but in the end booked a cruise
They were very friendly , polite and knowledgeable
January 6, 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
hollie was very helpful and friendly
hollie was very helpful and friendly. helped us with what we was looking for and required. Explaining everything from the cost to the accommodation. Would highly recommend.
January 3, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Excellent service in Hays travel…
Excellent service in Hays travel Nottingham!
From the minute we arrived all the staff made us very welcome and our holiday was booked at our chosen destination with requests added etc.It was all done very professionally whilst we still managed to add a little humour into our visit...we would definitely recommend this company to make your booking!
January 4, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Holly was very helpful and attentive
Holly was very helpful and attentive. The tour and itinerary was explained fully at all times. Refreshments were gratefully accepted!
January 4, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Holly at Hays Travels booked our…
Holly at Hays Travels booked our holiday and processed everything quick and easy, kept us up to date and printed luggage labels and itinerary for us. Very helpful friendly and professional. Thank you.
January 4, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Friendly customer service made to feel…
Friendly customer service made to feel that you where making your own decisions no pressure to book there and then. The only down side was the wait whilst the travel adviser spoke to holiday suppliers.
January 3, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Jillian was patient and helped us…
Jillian was patient and helped us eventually decide what we were going to do, which was very different from our original plan. We were in the store for around 3 hours! Appreciated the coffee too.
December 31, 2025
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback!!
The rep was friendly
The rep was friendly, informative and efficient. No problems at all.
December 30, 2025
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback!!
Cruise
Very knowledgeable we told her where and when and she found it made it look so easy
December 24, 2025
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback!!
Reply from Hays Travel - Nottingham
thank you for your lovely response x
Excellent service and advice
Excellent service and advice. Holly, who looked after me, listened carefully to what I was after and tailored, what will be a holiday of a lifetime, exactly to what I wanted.
First class, thank you.
December 21, 2025
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
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