This is my 4th booking from them, they are amazing, I'm always happy, they can get faster and complete all my travel documents needed.
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I went into Hays in Nottingham to book a special trip as a celebration for my impending retirement. Finley was so very helpful and patient, he went out of his was to explain aspects of the tour an... See more
Company replied
Steven, was a. Diamondbooked holiday all inclusive to Turkey. Forb3 adults. Charming and very informative. Carnt wait to go next Saturday.
Company replied
Spur of the moment visit ... holiday booked in no time and Jillian was amazing .. very thorough and informative. Really hope she can get me a room with sea view as I am travelling alone
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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This is my 4th booking from them
This is my 4th booking from them, they are amazing, I'm always happy, they can get faster and complete all my travel documents needed.
May 29, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Steven
Steven, was a. Diamondbooked holiday all inclusive to Turkey. Forb3 adults. Charming and very informative. Carnt wait to go next Saturday.
May 28, 2026
Reply from Hays Travel - Nottingham
Thank you for your great feedback have a great time.
A friendly smile
May 20, 2026
Reply from Hays Travel - Nottingham
Thank you for your feedback have a great holiday.
Fantastic service from alan
Fantastic service from alan
Listened to what we wanted was booked and out the store in 40 minutes..
May 23, 2026
Reply from Hays Travel - Nottingham
We're so happy to hear you had such a great experience :)
Alan is amazing always book with him…
Alan is amazing always book with him quick easy just what we need with busy life's Thank you
May 18, 2026
Reply from Hays Travel - Nottingham
We are so glad our service makes booking quick and easy for your busy life. Thank you for your kind words!
Always go out if their way to make you…
Always go out if their way to make you welcome. Get the best price and love the total package you get .
May 22, 2026
Reply from Hays Travel - Nottingham
We're so happy you feel welcome and appreciate our service and value. Thank you for your kind words!
Kind Regards
Hays Travel Nottingham
Amazing service
I went into Hays in Nottingham to book a special trip as a celebration for my impending retirement.
Finley was so very helpful and patient, he went out of his was to explain aspects of the tour and the booking process.
I never felt rushed or under pressure to complete the booking.
Thank you, a credit to Hays and excellent customer service
May 20, 2026
Reply from Hays Travel - Nottingham
Thank you so much for your lovely response, it was my pleasure to book your holiday.
Kind Regards
Hays Travel Nottingham
The Staff are 1st class
The Staff are 1st class, we return each time because of the friendly faces, who remember our previous trips away, dont just book our flights and hotels but take time to chat about our experiences and future plans.
May 18, 2026
Reply from Hays Travel - Nottingham
Thank you for your wonderful review! We are so happy to hear that our team consistently provides you with such a positive experience. We truly value your loyalty.
Kind Regards
Hays Travel Nottingham
Reply from Hays Travel - Nottingham
Thank you
Steve was very helpful
Steve was very helpful understood what I wanted and we went back the next day and booked it
May 15, 2026
Reply from Hays Travel - Nottingham
Catherine Meads,
We are so pleased we could assist you in finding exactly what you wanted. Thank you for your kind words.
Kind Regards
Hays Travel Hastings
The staff are always polite and helpful…
The staff are always polite and helpful we always use Hays travel for our holidays.
May 17, 2026
Reply from Hays Travel - Nottingham
june moore,
Thank you for your kind words! We are delighted to know our staff are always helpful.
Kind Regards
Hays Travel Nottingham
Aaminah spent a hour with us to find a…
Aaminah spent a hour with us to find a holiday that was perfect for us hays staff ate always helpful
May 16, 2026
Reply from Hays Travel - Nottingham
We're so happy our team helped you find the perfect holiday. We appreciate your kind words!
Kind Regards
Hays Travel
I chose to amend my tour date but was charged twice for my flight!
I chose to amend my tour date. I was happy to pay the transfer fee but was NOT happy to be charged a second time for the flight. Surely the airline would be able to sell my seat on!
May 8, 2026
Reply from Hays Travel - Nottingham
Lovely to speak with you , I will pass your comments on to the holiday company , Jillian
Spur of the moment visit ..
Spur of the moment visit ... holiday booked in no time and Jillian was amazing .. very thorough and informative. Really hope she can get me a room with sea view as I am travelling alone
May 7, 2026
Reply from Hays Travel - Nottingham
Thank you for your feedback :)
Provided excellent choices of holiday…
Provided excellent choices of holiday destination at a very good price with some discount.
well knowledgeable about various places and good professional attitude
May 11, 2026
Reply from Hays Travel - Nottingham
Mohammad Albazzaz,
We're happy to hear that you found excellent holiday destination choices at a very good price with a discount. We appreciate your feedback on our professional attitude.
Kind Regards
Hays Travel Hastings
walked in found the right holiday
walked in found the right holiday, paid, walked out.
really good service.
Aaminah really very helpfull.
May 10, 2026
Reply from Hays Travel - Nottingham
barrie,
We appreciate you taking the time to share your experience. We are so pleased to hear that you found our service helpful and efficient.
Kind Regards
Hays Travel Hastings
Warm greeting on arrival
Warm greeting on arrival
Member of staff sat me down at a desk belonging to Finlay the member of staff who had originally quoted the holiday so we could complete the booking
May 10, 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Great service
Great service.
Steve signal was super helpful. Found lots of options to suit our needs. Was really patient and didn’t rush us. Would definitely recommend booking with Hays.
April 28, 2026
Reply from Hays Travel - Nottingham
Hi,
We're so happy to hear that our team member was helpful and patient while finding options that suited your needs. Thank you for recommending booking with Hays.
Kind Regards
Hays Travel
Reply from Hays Travel - Nottingham
Andi,
We appreciate you sharing your experience; we are so happy our staff were helpful and got your holiday booked for you.
Kind Regards
Hays Travel Nottingham
Reply from Hays Travel - Nottingham
We appreciate your kind words; we are so happy that booking was easy and without problems. Have a wonderful cruise!
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