Hays Travel - Nottingham Reviews 

1,110
TrustScore 5 out of 5

4.9

3 Long Row, NG1 2DB Nottingham, GB


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Rated 5 out of 5 stars

Hi, We have always used Hays travel, they are friendly and helpful, can't praise them enough, especially Cliff who we always deal with. Booked 2 holidays yesterday with Cliff Thanks Jeanne

Company replied

Rated 5 out of 5 stars

Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian... See more

Company replied

Rated 5 out of 5 stars

From start to finish alan was brilliant! He got me a really good price on my very substantial booking. And was very informative. I always use hays travel and will continue to. 👍

Company replied

Rated 5 out of 5 stars

A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 3 Long Row, NG1 2DB, Nottingham, United Kingdom

  • 01158605342

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,110)

124,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellente service

Excellente service, they always go the extra mile

July 11, 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you so much for your wonderful 5-star review! We are delighted to hear that you consistently receive excellent service from us. We truly appreciate your kind words.

Rated 5 out of 5 stars

Finlay was very helpful

Finlay was very helpful. He listened to our requests and found the holiday river cruise we were looking for.

July 9, 2026
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Reply from Hays Travel - Nottingham

Thank you for your wonderful review! We are so pleased to hear that our colleague was able to help you find the perfect river cruise you were looking for. We hope you have a fantastic holiday!

Rated 5 out of 5 stars

Excellent service and advice from…

Excellent service and advice from Clifford.

July 5, 2026
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Reply from Hays Travel - Nottingham

Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and advice.

Kind Regards
Hays Travel Nottingham

Rated 5 out of 5 stars

A vacation to remember 😎

A vacation to remember 😎

We wanted to book a last minute getaway and decided on Egypt.

As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially with taking two young kids.

Aaminah was fantastic and put our mind at ease. With her knowledge and experience of Egypt, we felt comfortable with the options she provided.

What can I say! The holiday was absolutely amazing, the flight, transfers, hotel (fantastic location) and it was all inclusive. Aaminah's tips and pointers were spot on, thank you!

Looking forward to booking our next vacation again with Aaminah (maybe we'll do Egypt again 😉).

June 8, 2026
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Reply from Hays Travel - Nottingham

Thank you so much for your lovely review.

Rated 5 out of 5 stars

Excellent service that fitted the bill exactly

Aaminah put a great deal of preparation into helping us make a holiday choice that fitted our requirements. She’s a credit to Hsys travel Nottingham

June 28, 2026
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Reply from Hays Travel - Nottingham

Anne Orton,

Thank you for your kind words! We are so pleased to hear that Aaminah was able to help you find the perfect holiday. We hope you have a wonderful trip!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always polite

Always polite. Always try to work to your budget, and making travel arrangements more enjoyable.

June 23, 2026
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Reply from Hays Travel - Nottingham

We're so glad we could assist with your travel plans within your budget. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The Agent was very welcoming

The Agent was very welcoming, knowledgable and recommended a holiday that i was looking for. I felt reassured what was being said to me and answered all of my questions.

June 25, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Best holidays

Stephen always gives us great deals and the best experience when booking he looks after us very well

June 18, 2026
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Reply from Hays Travel - Nottingham

Dawn Pettifor,

We are so pleased to hear about your positive booking experience. Thank you for sharing your kind feedback with us!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Friendly and helpful staff

The Nottingham branch has a very friendly and helpful group of staff. Alex made booking our next cruise easy and painless.

June 8, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

I Found Steve

I Found Steve, most helpful and accommodating with Great Customer Service skills. I really Appreciated his wealth of knowledge and Advice pertaining to choice of holiday as I was quite apprehensive prior to the Appt and a little stressed. Steve really put me at ease and was both reassuring and pleasant and personable ready to answer any questions. I was truly grateful for his input and demeanour.

June 14, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Very helpful

Very helpful, found us the ideal holiday.

June 14, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

I can’t thank Alan enough thatHays…

I can’t thank Alan enough atHays Travel on Nottingham and had some great information from other employees as well. I can’t remember all their names. He had a lot of work to do for us. So we are very grateful everyone in there is so helpful I’ll give them 11 out of 10. Thank you. Once again.

June 13, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 4 out of 5 stars

Staff very helpful

Staff very helpful, made contact with the travel company and answered all my questions

June 13, 2026
Hays Travel - Nottingham logo

Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 4 out of 5 stars

The atmosphere was positive from the…

The atmosphere was positive from the minute I walked into the shop. Got my flight sorted with hardly any problems. I would definitely book with Hays again

June 11, 2026
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Reply from Hays Travel - Nottingham

Gillian,

We are so pleased you felt a positive atmosphere and that we could sort your flight with ease. We look forward to assisting you again!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always great staff at Nottingham branch

Always great staff at Nottingham branch
Always friendly and helpful 👏

May 31, 2026
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Reply from Hays Travel - Nottingham

Anthony Ross,

We are so pleased you had a positive experience with our Nottingham team. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Steve

Steve. So knowledgeable and enthusiastic about where we are going.

June 7, 2026
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Reply from Hays Travel - Nottingham

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Positive experience

Cliff, was very helpful in getting the holiday we wanted at a price that was acceptable, he was very pleasant and easy to talk to

June 7, 2026
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Reply from Hays Travel - Nottingham

We are so pleased we could help you find your ideal holiday at a great price. Thank you for your feedback!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The service was pleasant and friendly…

The service was pleasant and friendly and efficient and the gentleman made sure we understood everything about our flight

May 30, 2026
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Reply from Hays Travel - Nottingham

We're so glad to hear you had a pleasant and informative experience with us. Thank you for your kind words!

Kind Regards
Hays Travel

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