Hi, We have always used Hays travel, they are friendly and helpful, can't praise them enough, especially Cliff who we always deal with. Booked 2 holidays yesterday with Cliff Thanks Jeanne
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Hi, We have always used Hays travel, they are friendly and helpful, can't praise them enough, especially Cliff who we always deal with. Booked 2 holidays yesterday with Cliff Thanks Jeanne
Company replied
From start to finish alan was brilliant! He got me a really good price on my very substantial booking. And was very informative. I always use hays travel and will continue to. 👍
Company replied
Was happy to search for the holiday and location we wanted and this entailed much searching on the computer to get what we wanted. Cliff needn't have done this but he wouldn't give up until we were... See more
Company replied
Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 Long Row, NG1 2DB, Nottingham, United Kingdom
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Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian and Ruth Bowley.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Alan who dealt with our holidsy was very helpful went through everything with us twice

Reply from Hays Travel - Nottingham
We always go to Hays Travel! Wouldn’t go anywhere else! They always find us amazing places to stay for a great price! Totally trust this company

Reply from Hays Travel - Nottingham
Very professional, experienced, friendly staff.
So good booked a second holiday with them.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Excellent service, we get what we ask for every time, they know what we want and we get it. Would highly recommend Hays Travel.
David.

Reply from Hays Travel - Nottingham
Steve went through everything we needed to know and explained it all in detail.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
The staff treat you as a friend with interest in the holiday I've been on as well as sorting out everything for your next adventure

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Hays Nottingham city Centre. Lovely staff. Very helpful. Cliff went through my list of wishes and found one that ticked everything. 59 days until we go.

Reply from Hays Travel - Nottingham
The gentleman was a very happy and a nice man was happy to help me and my daugther we find our holiday for next year I’ve been too him a few times and he’s always happy to help with a smile on his face 😁

Reply from Hays Travel - Nottingham
Finley at the Nottingham branch has been amazing in helping me book my Las Vegas trip. He went above and beyond by recommending incredible experiences, including the Grand Canyon, and made the whole booking process easy and enjoyable. I really appreciate all of his help and would highly recommend him to anyone planning a holiday. Thank you, Finley!

Reply from Hays Travel - Nottingham
Finn helped me book a trip to Barcelona that I’ve been wanting to do for months so when the deal came up on Facebook I had to jump on it! He responded to my message very quickly and answered every question I had. The process happened so quick which I wasn’t expecting but loved and now I’m looking forward to my trip even more! Thank you Finn!

Reply from Hays Travel - Nottingham
The staff in the Nottingham branch are always helpful, my last booking to Budapest, they found us a unique 3 day break on the river Danube in a Jewel boat hotel with a river view, nothing is too much trouble, always friendly.

Reply from Hays Travel - Nottingham

Reply from Hays Travel - Nottingham
Finlay was very helpful. He listened to our requests and found the holiday river cruise we were looking for.

Reply from Hays Travel - Nottingham
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