Hi, We have always used Hays travel, they are friendly and helpful, can't praise them enough, especially Cliff who we always deal with. Booked 2 holidays yesterday with Cliff Thanks Jeanne
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See what reviewers are saying
Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian... See more
Company replied
From start to finish alan was brilliant! He got me a really good price on my very substantial booking. And was very informative. I always use hays travel and will continue to. 👍
Company replied
A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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Warm greeting on arrival
Warm greeting on arrival
Member of staff sat me down at a desk belonging to Finlay the member of staff who had originally quoted the holiday so we could complete the booking
May 10, 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Great service
Great service.
Steve signal was super helpful. Found lots of options to suit our needs. Was really patient and didn’t rush us. Would definitely recommend booking with Hays.
April 28, 2026
Reply from Hays Travel - Nottingham
Hi,
We're so happy to hear that our team member was helpful and patient while finding options that suited your needs. Thank you for recommending booking with Hays.
Kind Regards
Hays Travel
Reply from Hays Travel - Nottingham
Andi,
We appreciate you sharing your experience; we are so happy our staff were helpful and got your holiday booked for you.
Kind Regards
Hays Travel Nottingham
Reply from Hays Travel - Nottingham
We appreciate your kind words; we are so happy that booking was easy and without problems. Have a wonderful cruise!
Helpful booking agent
Booking agent checked all operators to provide us with the best deal for the destinations we were looking at
April 15, 2026
Reply from Hays Travel - Nottingham
We're happy to hear that our agent provided you with the best deal for your desired destinations. We appreciate you taking the time to share your experience!
Really helpful and pleasant staff
May 2, 2026
Reply from Hays Travel - Nottingham
RIDER,
We appreciate you taking the time to share your positive experience with our staff; we are so happy to hear they were helpful and pleasant.
Kind Regards
Hays Travel Hastings
Efficient,knowledgable help from your…
Efficient,knowledgable help from your representative.
May 1, 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Exceptional professionalism
Exceptional professionalism, customer support and marketing based approach in finding the best option and advising on everything. Thank you, Jill!
April 28, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you had a positive experience with our service.
Kind Regards
Hays Travel Nottingham Store
Hays travel is a place to book your holiday.
I decided to go to Spain for along weekend with my son .I rang the store and spoke to Steve on long row in Nottingham. Steve is very helpful and always goes above and beyond. He got my hotel and flights and the date I wanted to go .He aways as everything ready for us. Gets back to my calls. We booked in sept last year. He suggested good hotels and places for me.Helped me in the past. Very efficient and organised.
April 26, 2026
Reply from Hays Travel - Nottingham
Thank you very much for your lovely feedback.
One step beyond
Hays Travel - Nottingham City Center branch - are head and shoulders above other travel agents in the area; you are even offered a coffee. They treat you like friends not just customers, Thanks Cliff and Alan - see you again soon.
April 17, 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback Jack.
Lovely lady helped us with great advice and knowledge. Took the time to review options with us and we never felt rushed. Would happily recommend Hays
Lovely lady helped us with great advice
April 16, 2026
Reply from Hays Travel - Nottingham
Thank you for the lovely review , we will pass the you comments on to Alex
Reply from Hays Travel - Nottingham
Miss Margaret Albone,
We appreciate you booking with us and for such a great review. We are so happy to hear that our team was helpful and friendly.
Kind Regards
Alison
Hays Travel
Pontefract
Reply from Hays Travel - Nottingham
Leaston weaver,
We appreciate your positive feedback and are so happy we could provide such helpful assistance during your visit.
Kind Regards
Alison
Hays Travel
Pontefract
Jillian was very helpful
Jillian was very helpful, knowledgeable and efficient in booking our car hire, hotel and flights. She called back when she said she would and obtained the information quickly and accurately.
I found the service very professional yet warm and friendly.
April 11, 2026
Reply from Hays Travel - Nottingham
Thank you for your great feedback have a fantastic time
I always get a good deal from hays…
I always get a good deal from hays travel good discount and friendly staff I recommend them to anybody 👍
April 10, 2026
Reply from Hays Travel - Nottingham
Thank you for your great feedback have a great holiday
Alan was very helpful and knowledgeable…
Alan was very helpful and knowledgeable at the long row store in Nottingham. Very pleased
April 8, 2026
Reply from Hays Travel - Nottingham
Thank you for the great feedback have a great holiday
I’m pleased to confirm that I’m happy…
I’m pleased to confirm that I’m happy with the service I received. The booking process was smooth and efficient, and I appreciate the support provided throughout.
I look forward to travelling and will certainly consider using your services again in the future.
April 9, 2026
Reply from Hays Travel - Nottingham
Thank you for your great feedback have a great holioday
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