As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... See more
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Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... See more
Company replied
The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... See more
Company replied
all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, United Kingdom
- 01213146276
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Staff were honest helpful and not…
Staff were honest helpful and not pushy. Gave us the information we needed to consider our options and compare with other options for our trip.
Friendly and helpful staff
Have booked several times and always found the staff very friendly, helpful and efficient.
very helpful
all agents were very helpful and listened t our requests. Once a decision was made the process was quick and simple including booking parking
Excellent service
Excellent service, great communication and lovely staff. All that you need to book a amazing holiday x
Staff very helpful never booked with…
Staff very helpful never booked with hays travel before but would definitely recommend
Lanzarote her we come
As always, never have any doubt about Hays, staff are always so helpful and very professional.
Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling visit as we always say Kev knows exactly what we want his advice is brilliant, we're off to Lanzarote this time which is a first for us.
Thanks to Kevin and all the guys at Hays Oldbury.
May use AI-assist with repliesRead more
The staff were warm and friendly and…
The staff were warm and friendly and really wanted to help.
Our holiday was booked with no fuss and it was no trouble to look at several options.
Would certainly book there again.

Reply from Hays Travel - Oldbury
We were dealt with very promptly and…
We were dealt with very promptly and Jenny was very helpful with our booking she was very knowledgeable and gave very good customer service thanks

Reply from Hays Travel - Oldbury
Really quick response and I knew what I…
Really quick response and I knew what I wanted, so 10 mins later,once I secured my holiday online and paid,really straight forward. Hays had my paperwork ready for me.Great.

Reply from Hays Travel - Oldbury
As always superb help and support from…
As always superb help and support from Hay’s staff, excellent all round

Reply from Hays Travel - Oldbury
outstanding super helpful Jenny was top…
outstanding super helpful Jenny was top draw as per usual 10 out of 10

Reply from Hays Travel - Oldbury
Maire was very helpful and polite with…
Maire was very helpful and polite with my booking she sorted it out for me and booking my holiday for us

Reply from Hays Travel - Oldbury
I would not book anywhere else ever…
I would not book anywhere else ever sence you have started in oldbury, the staff are so helpful and welcoming. The advice and expertise on any destination is very welcome as I have mobility issues.

Reply from Hays Travel - Oldbury
Excellent service good information…
Excellent service good information given lovely staff at Oldbury 👍

Reply from Hays Travel - Oldbury
A wonderful reception with attentive…
A wonderful reception with attentive staff on our arrival at the oldbury office. We were delighted with the result of our holiday booking with the guidance of Chantelle , thank you.

Reply from Hays Travel - Oldbury
Friendly efficient staff
The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent.
Maria was easy to talk to and I appreciated speaking with someone with years of experience.
There was some banter but not too much and my booking was easy and straightforward. Maria politely answered any questions I had with first rate knowledge.
My Travel insurance was also purchased with Maria that day and I could exchange money also on the premises.
I had a very positive experience with Hayes Travel.

Reply from Hays Travel - Oldbury
Kevin was fab and had lots of patience…
Kevin was fab and had lots of patience and lot's of choice

Reply from Hays Travel - Oldbury
Excellent service
Excellent service
Very helpful
Friendly staff
By Steph and her team

Reply from Hays Travel - Oldbury
Quick and easy book!
Charli was great, easy to talk to had alot of patience. ( we weren't sure what we wanted as it was so last minute). Within 30 minutes we had booked and paid for what we hope will be a fantastic holiday!

Reply from Hays Travel - Oldbury
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