Hays Travel - Oldham High St Reviews 

138
TrustScore 5 out of 5

4.8

10 High Street, OL1 1JA Oldham, GB


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Rated 5 out of 5 stars

I called into Hays Travel as a first time customer having never booked a holiday away before. I was greeted by a lady called Gail (Oldham Branch) and she couldn’t do enough to put me at ease and help... See more

Company replied

Rated 5 out of 5 stars

Luke dealt with our holiday booking I can honestly say we were so pleased with the service, he was so patient even though I changed my mind a dozen times he carried on until he found what suited me. E... See more

Company replied

Rated 5 out of 5 stars

A great team effort to find us the holiday we wanted. Special thank you to Gail who persevered with our booking even though the computer system was playing up. And also thank you to Ellie who patientl... See more

Company replied

Rated 5 out of 5 stars

Whilst in your shop today we were helped by both Gail and Daisy. We have had many holidays booked by Gail who, is always lovely and very knowledgeable. Daisy booked our holiday to Gdansk for March se... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 10 High Street, OL1 1JA, Oldham, United Kingdom

  • 01615329899

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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4.8

All reviews

(138)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff listened to what my needs where

Staff listened to what my needs where, and found me the right holiday

January 7, 2024
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thank you so much for taking the time to leave a review, I will pass on your comments to Ella.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

A great team effort to find us the…

A great team effort to find us the holiday we wanted. Special thank you to Gail who persevered with our booking even though the computer system was playing up. And also thank you to Ellie who patiently helped to resolve the computer issues. Always great service when we book here. Would highly recommend.

January 7, 2024
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thank you so much for taking the time to leave a review and I will pass your comments on to Ella and Gail.
Kind regards
Hays Travel

Rated 5 out of 5 stars

I called in today to book my flights to…

I called in today to book my flights to Cyprus for may my honeymoon,Graham from the Oldham branch was brilliant he sorted me out in ten minutes I was in and out just what I wanted he couldn't do more for me what a lovely bloke ,in fact they were all lovely people helping each other out .I will definitely be booking there again

January 4, 2024
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Good Morning Caroline it was a pleasure booking your flights for your honeymoon . Thank you for the feedback :-) Graham, we are looking forward to booking many more trips for you and your family, friends

Rated 5 out of 5 stars

Jasmyn and her colleagues assisting…

Jasmyn and her colleagues assisting were all very helpful with getting our Caribbean Cruise and stay holiday at the best price.

December 30, 2023
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Reply from Hays Travel - Oldham High St

Goof Morning Margaret, It was an absolute pleasure booking your cruise and stay, bringing the new year in with a bang. All the best for 2024.
Kindest regards
Jasmyn
Assistant Manager

Rated 4 out of 5 stars

Good friendly

Good friendly, helpful, staff

December 28, 2023
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Reply from Hays Travel - Oldham High St

Hi Kim, Thank you so much for taking the time to leave a review, I am so happy that you were pleased with our service. On behalf of all the staff at Hays Travel High Street, we wish you all the very best for 2024.
Kind Regards
Jasmyn Wood
Assistant Manager

Rated 5 out of 5 stars

Options were thoroughly examined and…

Options were thoroughly examined and discussed before making our final decision.

December 21, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Hi Mike, Thank you so much for taking time to leave a review, we hope you have an amazing holiday and we look forward to booking your next one. On behalf of all the staff at Hays Travel Oldham we wish you and your family a very Merry Christmas and New Year. Let us know how your holiday goes.

Rated 5 out of 5 stars

Gail was so helpful and credit too you will defo be booking again.🙂

Gail was so helpful and is such a credit too you and will be defo booking again when I move over for good .🙂

December 17, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Good afternoon, Thank you so much for taking the time to leave such a lovely review for Gail, she is on annual leave at the moment will I will pass on the review when she returns, On behalf of all the staff at Hays Travel Oldham, we wish you a very Merry Christmas and a Happy New Year.
Best Wishes
Jasmyn
Assistant Manager

Rated 5 out of 5 stars

Very friendly staff…gave us lots of…

Very friendly staff…gave us lots of advice on our upcoming cruise.

December 15, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thank you for your lovely review. I am pleased to help you sail to your Golden harbour < Gail

Rated 5 out of 5 stars

Good advice and excelent customer…

Good advice and excelent customer service

December 10, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thank you for your kind review. I know this is a very important trip for you and I wish you much happiness < Gail

Rated 5 out of 5 stars

Always excellent advice

Always excellent advice and nice polite staff

November 29, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Hi Elizabeth,

Thank you so much for your review on Daisy, we do appreciate your support and we look forward to booking your next holiday. Wishing a lovely christmas and new year.

Kind Regards
Jasmyn Wood
Ass. Manager

Rated 5 out of 5 stars

5 star service as usual just booked our…

5 star service as usual just booked our 3rd holiday with hays and will continue doing.Ella who dealt with us is a credit to your company many more holidays to come

December 3, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Hi there! Thank you so much for you review! We look forward to seeing you again - Ella :)

Rated 5 out of 5 stars

The staff never rush you even when…

The staff never rush you even when other customers are waiting to book there holidays

November 18, 2023
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Reply from Hays Travel - Oldham High St

Thank you for your lovely review. We are here to help you with your requirements and our time is your time. < Gail

Rated 5 out of 5 stars

Lovely travel shop!

Lovely travel shop!
I was treated with respect and found the holiday I wanted.

November 11, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Hi Maria, thank you for taking the time to leave us a 5* review. I hope you have a lovely holiday and we hope to see you in store again - Thank you Daisy

Rated 5 out of 5 stars

Our holiday was booked

Our holiday was booked! Without any problems.

November 16, 2023
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Reply from Hays Travel - Oldham High St

Thank you so much for taking the time to leave us a 5-star review, we hope you have an amazing time and look forward to to seeing you in branch again soon - Nicky :)

Rated 5 out of 5 stars

Whilst in your shop today our experience was excellent.

Whilst in your shop today we were helped by both Gail and Daisy. We have had many holidays booked by Gail who, is always lovely and very knowledgeable. Daisy booked our holiday to Gdansk for March searching for different solutions for us and getting it perfect. Always a pleasure to deal with Hays.

November 12, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thank you for your lovely review. It was great to see you and have an amazing trip! - Daisy :)

Rated 5 out of 5 stars

Polite staff

Polite staff, helpful and accommodating.

November 4, 2023
Hays Travel - Oldham High St logo

Reply from Hays Travel - Oldham High St

Thankyou for your kind review, and we hope to see again soon - Nicky

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