Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
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Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more
Company replied
Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more
Company replied
As always, Luke your staff @ Oldham branch deliver his expertise once again to find and book us our holiday efficiently. Well done and credit to Luke. Keep it up. Regards Mrs Imelda Miller Retur... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom
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Reply from Hays Travel - Oldham
Hays travel Oldham, always polite and helpful, always give different options and get me sorted out with a good one 👍

Reply from Hays Travel - Oldham
Catlin made the full process so easy and made us feel welcome , chatting about home life and my grandchildren , also interacting with them . We wasn't made to feel that the children was causing a chaos and huge sighs made as they explored the shop . Luke also chatted to the children , lovely to see x

Reply from Hays Travel - Oldham
Another great experience with Hays Travel, called in to the branch in Oldham, spoke with Lisa who was very helpful and so friendly.
Left with another holiday booked for Gambia in February.

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
As this was my first experience of booking a holiday in several years,I found that the staff member was extremely patient and helpful to me. She listened to my requirements and helped me to find the most suitable things,both room and situation for my mobility issues. She was able to reassure me, and answer all my questions and concerns about travelling as a solo passenger.

Reply from Hays Travel - Oldham
Ruby was very friendly, knowledgeable and helpful whilst I booked 2 holidays.
Shd made sure everything was sorted and explained aspects of the holidays I was a little unsure of.

Reply from Hays Travel - Oldham
They listened to my requirements and it worked out exactly what I wanted

Reply from Hays Travel - Oldham
hays travel team are very profesional ,they are very helpfull and dedicacted to make sure your holiday is as comfatable as it can be,thankyou lisa and all you team

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
I got in touch with hays travel Oldham and spoke to a lady called lisa she went above and beyond as I haven't had a holiday for years she found me the perfect place sandos benidorm suites it was amazing she kept everything up to date she is amazing many thanks Linda Donohoe

Reply from Hays Travel - Oldham
I always go to hays travel as the staff are absolutely amazing

Reply from Hays Travel - Oldham
Lisa in Oldham sorted everything out no messing

Reply from Hays Travel - Oldham
Welcoming environment. Really quick service as I knew what I wanted, and where I wanted to go. Highly recommended.

Reply from Hays Travel - Oldham
Went in to book holiday,young lady was very helpful,happy with what we booked

Reply from Hays Travel - Oldham
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