Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
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Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
Company replied
Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more
Company replied
Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more
Company replied
It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom
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Reply from Hays Travel - Oldham
Excellent service as always, very friendly and professional. Thanks to you we are going to have a lovely holiday

Reply from Hays Travel - Oldham
Hayes Oldham are fantastic. I gave my requirements and was met with all of them. With a slightly lower price. Luke was professional, polite and very much reliable.

Reply from Hays Travel - Oldham
Ruby was helpful all the way i don't want book on line happy goin into travel agents thanks Ruby ☺️

Reply from Hays Travel - Oldham
Very helpful and pleasant staff and we were. able to book the holiday we wanted

Reply from Hays Travel - Oldham
I use hayes travel a lot I always find all the staff friendly . Knowledgeable, professional and very helpful would definitely would recommend them

Reply from Hays Travel - Oldham
Lisa at Oldham was great in sorting our special holiday to the seyschelles, She went all out where TUI wouldn't even try

Reply from Hays Travel - Oldham
Very friendly and helpful staff , made my booking very easy

Reply from Hays Travel - Oldham
We were pleasantly greeted on entering the store,by Luke, Kelly and Caitlin. Luke then sorted out details for our Cruise,and, also sorted us out with another cruise for later in the year. All done whilst chatting with us and answering our queries. Caitlin and Kelly were also having a good talk with us making it a very pleasant experience. Wouldn,t go anywhere else, and thoroughly recommend this branch of Hays.

Reply from Hays Travel - Oldham
We went into the travel agents to pick up our boarding passes and while there just asked about flights to Zante. Actually booked holiday to Zante for September with excellent flights

Reply from Hays Travel - Oldham
Enquired about a holiday and within the hour I was booked. Very professional, polite and helpful, super friendly.
Always use hays travel oldham for our holidays and always really happy with where we choose and the whole experience Thanks kaidee 😊

Reply from Hays Travel - Oldham

Reply from Hays Travel - Oldham
Well we’re to start from the moment we entered the shop we were greeted with a smile and everyone we came in to contact will were so friendly and polite we booked our trip to Disney land Paris to take our granddaughter to she has been through a lot since November that we decided to try and make her happy . After a family bereavement. The staff member s helped us plan our trip top marks to all the staff members that helped me and my wife. As our granddaughter has no idea about her trip

Reply from Hays Travel - Oldham
Customer service excellent straight forward and very polite from a lady Kelly

Reply from Hays Travel - Oldham
Excellent service from Luke (Oldham branch) he ensured we got the 25% discount from Ambassador cruises even when they insisted there was no such offer available. He phoned them twice to sort it out and saved us £4000 Excellent job
Very clean shop and warm

Reply from Hays Travel - Oldham
Caitlin suggested the perfect hotel and the booking with her was absolutely great, really easy and fun. that's what we wanted when booking our wedding in NYC. She was patient and listened to what we wanted and delivered it super quick. Thank you.

Reply from Hays Travel - Oldham
Lisa is very welcoming very helpful and does what she can to get you the best price

Reply from Hays Travel - Oldham
Katlin and staff were extremely helpful professional and curtious when we went to book our holidays all the staff at Oldham are brilliant

Reply from Hays Travel - Oldham
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