Hays Travel - Oldham Reviews 

973
TrustScore 5 out of 5

4.9

36B Spindles Shopping Centre, George Street, OL1 1HE Oldham, GB


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Rated 5 out of 5 stars

Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more

Company replied

Rated 5 out of 5 stars

Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more

Company replied

Rated 5 out of 5 stars

Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure to book holidays at Hays travel Oldham Rochdale and Royton. This time I booked at Oldham with Luke. I wanted a very complexd holiday including a land holiday then a cruise then... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom

  • 0161 6605597

4.9

Excellent

TrustScore 5 out of 5

973 reviews

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4.9

All reviews

(973)

123,271 reviews in the last 12 months

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Rated 5 out of 5 stars

Sorted out our holiday very quickly…

Sorted out our holiday very quickly with no problems
Excellent service
Thank you

February 3, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Alan,
Thank you so much for your lovely comments, its a pleasure to be able to help you book your holiday, we look forward to welcoming you back into store.

Thanks,
Caitlin

Rated 5 out of 5 stars

Amazing

Amazing, very helpful indeed, delivered exactly what we wanted, couldn’t do enough for us

February 3, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Jean,
Thank you so much for your lovely review, I will pass your comments onto Kaidee.

Thanks,
Caitlin

Rated 5 out of 5 stars

Booked with Lisa

Booked with Lisa, she was very knowledgeable and found us a lovely holiday at a great Price, the whole shop was busy and everyone was lovely and friendly it looked very clean and tidy too, we love hays travel 😊

January 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Krissie,
Thank you so much for your lovely review regarding Lisa service. I will be sure to pass this on.

Caitlin :)

Rated 5 out of 5 stars

Honest

Honest, friendly snd very effecient

February 1, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Hi Diana,
Thank you so much for your lovely review regarding Lukes service. I will be sure to pass this on.

Caitlin :)

Rated 5 out of 5 stars

FANTASTIC

Absolutely brilliant and the staff Lisa is so patient and friendly 🙌 😀 each time we met with her.

January 30, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We are so happy to hear that you found our staff to be patient and friendly. We appreciate you taking the time to leave us this great feedback.

Hays Travel

Rated 5 out of 5 stars

Kelly was marvellous & very helpful…

Kelly was marvellous & very helpful indeed.

Went through lots of options & looked through photo galleries & accommodation & venue facilities.

Brilliant experience & will be back to book our next holiday soon.

January 24, 2026
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Reply from Hays Travel - Oldham

Hi Mark
Thank you for your lovely review much appreciated. And we look forward to welcoming you back into store for your next holiday.
Kelly

Rated 5 out of 5 stars

I had a quote from a different provider…

I had a quote from a different provider and when I asked hays if they could match it or maybe better it they did and I got it cheaper with a fantastic holiday company and a fantastic rep that sorted everything out

January 24, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Thank you Sarah for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

Another perfect booking with Luke.

Another perfect booking with Luke.

January 26, 2026
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Reply from Hays Travel - Oldham

Thank you June for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa

Rated 5 out of 5 stars

Once again Luke was so helpful and…

Once again Luke was so helpful and booked our next holiday away.wouldn’t go anywhere else now to book x

January 25, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We're so happy to hear about your wonderful experience, and we appreciate you choosing us for your holiday bookings!

Hays Travel

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable
Answered all my questions ,just looking forward to going now .

January 18, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We appreciate your kind words! We are so glad we could answer your questions and that you are looking forward to your trip!

Hays Travel

Rated 5 out of 5 stars

Lovely staff…

Very patient with deciding where to go and various options given to us.

January 17, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We're happy to hear that we were patient and provided you with various options. Thank you for your positive feedback; it means a lot to us.

Hays Travel

Rated 5 out of 5 stars

It was amazing

It was amazing. After spending weeks looking for a holiday online we decided to go to Hays Travel to see if they could help. Lisa was fantastic. She ticked all the right boxes and we were able to relax while Lisa did all the work. I will certainly be using them again.

January 24, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We're happy to hear that you had such a positive experience in our branch. It's great to know that we were able to find the perfect holiday for you, and we appreciate your kind words.

Hays Travel

Rated 5 out of 5 stars

Seen my booking went to your shop (…

Seen my booking went to your shop ( Oldham)with lovely staff booked it as we use you for all our holidays thank you 😊 x

January 12, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

We appreciate your continued loyalty and are so happy you find our Oldham staff lovely. Thank you for booking all your holidays with us!

Hays Travel

Rated 5 out of 5 stars

The staff were very helpful to us in…

The staff were very helpful to us in booking our holiday,that's why we book with Hays every year.

January 20, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Paul,

We appreciate you booking with us annually! We're happy to hear that our staff were very helpful in booking your holiday.

Hays Travel

Rated 5 out of 5 stars

Booking at Hayes Travel

The staff at Hayes travel are always helpful and totally professional and will go the extra mile to help you

January 18, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Mr Trevor,

We appreciate you taking the time to leave us such a fantastic review. We are so happy to hear that our team is helpful and professional.

Hays Travel

Rated 4 out of 5 stars

Local and friendly service

Local and friendly service

January 13, 2026
Hays Travel - Oldham logo

Reply from Hays Travel - Oldham

Catherine,

We appreciate you taking the time to share your experience, and we are so pleased that you found our service friendly and local.

Hays Travel

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