Luke at Oldham branch looked after myself & my fellow traveller again he is such a lovely person. He is polite,patient, everything we as customers want you must count yourselves very lucky to have hi... See more
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Regular visitor to Hays as they are my chosen travel company to book my holidays. Always friendly, always on the ball searching with patience till they find you just what you wanted. Less stress... See more
Company replied
Milly you’re rep, was excellent,she spent time With us ,going through various options,to meet Our requirements, very patient,and professional. She was very knowledgeable,and gave us great recomme... See more
Company replied
As always, Luke your staff @ Oldham branch deliver his expertise once again to find and book us our holiday efficiently. Well done and credit to Luke. Keep it up. Regards Mrs Imelda Miller Retur... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36B Spindles Shopping Centre, George Street, OL1 1HE, Oldham, United Kingdom
- 0161 6605597
4.9
Excellent
974 reviews
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Booking at Hayes Travel
The staff at Hayes travel are always helpful and totally professional and will go the extra mile to help you
January 18, 2026
Reply from Hays Travel - Oldham
Mr Trevor,
We appreciate you taking the time to leave us such a fantastic review. We are so happy to hear that our team is helpful and professional.
Hays Travel
Reply from Hays Travel - Oldham
Catherine,
We appreciate you taking the time to share your experience, and we are so pleased that you found our service friendly and local.
Hays Travel
Everything the staff are fab
January 12, 2026
Reply from Hays Travel - Oldham
We're so glad to hear that you had a fantastic experience with our staff; we appreciate your feedback!
Hays Travel
Reply from Hays Travel - Oldham
We're happy to hear that both were very helpful. We appreciate your positive feedback and thank you for sharing.
Absolutely fantastic advice and…
Absolutely fantastic advice and attention to what we asked for.
Will definitely recommend you to my family and friends, thank you so much.
January 11, 2026
Reply from Hays Travel - Oldham
We are so happy to hear that you received fantastic advice and attention. Thank you for recommending us to your family and friends; we appreciate it.
All the staff in the shop are very…
All the staff in the shop are very helpful, we got exactly what we went in for,
January 16, 2026
Reply from Hays Travel - Oldham
We are so happy to hear that our staff were helpful and that you found exactly what you needed! Thank you for your kind review.
Im always happy when i been to Hayes…
Im always happy when i been to Hayes travel shop they are very helpful
January 15, 2026
Reply from Hays Travel - Oldham
We appreciate you taking the time to leave us such a nice review. We're so happy to hear that our team is always helpful to you.
Excellent advice from Kaidee at Hays…
Excellent advice from Kaidee at Hays Travel Oldham. Friendly, patient knowledgeable with super customer orientation. She made us feel that we were her only customers. Well done and thank you.
January 11, 2026
Reply from Hays Travel - Oldham
We're so happy to hear that you received excellent advice and felt valued. Thank you for acknowledging the team's dedication to customer care and for your kind words.
The staff are brilliant
The staff are brilliant, friendly and obliging and take away all the stress involved when booking a holiday. All the paper work is done for you. All you have to do is pick it up before you go. I have complete confidence in all the staff.
January 7, 2026
Reply from Hays Travel - Oldham
We are so happy to hear that our team made booking your holiday stress-free. It is great to know you have complete confidence in us, and we appreciate your feedback!
Reply from Hays Travel - Oldham
Thank you for your kind feedback :)
fantastic customer service
fantastic customer service
Caitlin offered great engagement and took the time in offering us all options available
Will be returning for future holiday bookings and would highly recommend the service
January 10, 2026
Reply from Hays Travel - Oldham
We appreciate you taking the time to leave us such a complimentary review. We are happy to hear that you received great service and will return for future bookings!
Always a fab service
I always book all my holidays through Hayes travel and they are always very helpful, I’ve booked my next winter break with Hayes travel Oldham and they got me the best price and was very helpful, always a happy customer when booking with Hayes Travel
January 11, 2026
Reply from Hays Travel - Oldham
We appreciate your continued loyalty and are so glad we could find you the best price for your winter break. We're delighted you're always happy booking with us!
Reply from Hays Travel - Oldham
Thankyou for your kind review :)
Had a lovely experience booking two…
Had a lovely experience booking two holidays with Caitlin who met all the needs Id asked nothing was too much and everything turned out perfect
January 10, 2026
Reply from Hays Travel - Oldham
Thanks for your feedback, I will pass it on to Caitlin.
Great service from Luke
Great service from Luke, he answered all my questions and worked late to make sure we got our holiday booked as the prices were increasing. Many thanks Luke
January 9, 2026
Reply from Hays Travel - Oldham
Thank you Rio for your 5* review and your lovely comments, we really appreciate you taking the time to write this. Lisa
Smooth and knowledgeable experience…
The booking of the holiday was smooth from start to finish. I picked a destination and dates, & Caitlin had found me the perfect deal with in a matter of minutes.
January 8, 2026
Reply from Hays Travel - Oldham
Hi Natalie, thank you for your 5* review and your lovely comments. I will pass these onto Caitlin. Lisa
I will forward her name to anyone I know who is going away as she went that extra mile to help me
I went into your Oldham Branch and a beautiful lady helped me out called Lisa, I’ve never booked a holiday before and I’m going to lanzarote on my own to surprise a family member for her Birthday, she found an amazing hotel that wasn’t to far and ran through all I had to do at Manchester Airport to when I arrive in lanzarote, I will definitely be going back to see her if I go away again.
January 9, 2026
Reply from Hays Travel - Oldham
Thank you Lisa for your 5* review and your lovely comments, I really appreciate you taking the time to write this. Lisa
I have continued to book my holidays…Best travel agent by far
I have continued to book my holidays through Hays for many years, all staff are super friendly helpful and knowledgeable. When searching for the right holiday 😀 they never make you feel rushed. Excellent recent experience at Hays in Oldham, Lisa ....the Joy and happiness you gave to me and my friends when booking our holiday was exceptional 👌 Massive thank you to you.
January 7, 2026
Reply from Hays Travel - Oldham
Aw Thank you for your lovely review & comments
I will pass this on to Lisa.
Have a lovely weekend!
Ruby x
Reply from Hays Travel - Oldham
Thank you Freda for your 5* review and your lovely comments, I have passed these onto Luke. Lisa
Reply from Hays Travel - Oldham
We appreciate you taking the time to leave us such positive feedback regarding our service. Thank you so much.
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