Hays Travel - Omagh Reviews 

1,018
TrustScore 5 out of 5

4.9

2 Market Street, BT78 1EH Omagh, GB


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Rated 5 out of 5 stars

From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised u... See more

Company replied

Rated 5 out of 5 stars

Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking... See more

Company replied

Rated 5 out of 5 stars

We booked a cruise to Greek islands. Sharon was excellent. She talked us through and explained everything to us, advising us on what trips to avail of. Sharon was very professional . We would definit... See more

Rated 5 out of 5 stars

I always book my holidays through Hays travel in Omagh. The girls in there are great. Very helpful, knowledgeable and will give their views on the various places or hotels. Its also good that some of... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Market Street, BT78 1EH, Omagh, United Kingdom

  • 02882888507

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,018)

123,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team

The team , jenni was amazing 👏 helping me get the booking done quickly and so reassuring

February 26, 2026
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Reply from Hays Travel - Omagh

Thank you so much for your feedback x

Rated 5 out of 5 stars

First class customer service…

The customer service I received was first class. The operative was so friendly and nothing was too much bother. She took the time to explain every part of the booking process to me, making me very much at ease. I would definitely recommend Hays Travel.

February 26, 2026
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Reply from Hays Travel - Omagh

Thank you Gillian for your excellent feedback

Rated 5 out of 5 stars

Louise

I had a great experience Louise was so helpful and went over and above to guide me through my visa.
Friendly staff and atmosphere
I have used hays before and will definitely be back.
Thanks Amanda

February 13, 2026
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Reply from Hays Travel - Omagh

Thank you Amanda for your excellent review.

Rated 5 out of 5 stars

Friendly staff member

Friendly staff member, very knowledgeable and advise given was superb. Always nice booking a holiday one to one and the experience in Hays travel is 2nd to none.

February 22, 2026
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Reply from Hays Travel - Omagh

Thank you for your excellent feedback Richard

Rated 5 out of 5 stars

Outstanding Service

Our travel agent Jenni was excellent......very knowledgeable, helpful, friendly & patient. We had specific requests as we are travelling with a young family yet she was able to offer a great variety of holidays to suit our needs.
Would definitely use this branch again.

February 19, 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you for your excellent feedback Yvonne

Rated 5 out of 5 stars

The lady who helped us was very…

The lady who helped us was very friendly and went through all the options with us. She was very helpful and gave us lots of information about our holiday choices.

February 19, 2026
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Reply from Hays Travel - Omagh

Thank you so much for your excellent feedback

Rated 5 out of 5 stars

Efficient and friendly staff.

Efficient, friendly and helpful staff. Nothing was too much trouble helping to find the perfect getaway..

February 18, 2026
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Reply from Hays Travel - Omagh

Thank you so much for your excellent feedback

Rated 5 out of 5 stars

Quick, Efficient &Informative

The member of staff ,Lyndsey, was so informative and read our needs straight away. She was quick and efficient in answering all the questions we had.

February 14, 2026
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Reply from Hays Travel - Omagh

Thank you so much for your excellent feedback

Rated 5 out of 5 stars

Melissa was fantastic

Melissa was fantastic, we went not knowing what we were looking for, so Melissa went to work within 10 minutes she found exactly what we needed Melissa sorted everything ,and now we are looking forward to break ,absolutely brilliant.

February 14, 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you Kevin for your excellent feedback.

Rated 5 out of 5 stars

BEST DEALS!

Omagh branch has always been more than helpful taking time and patience to get you the best deal

February 7, 2026
Hays Travel - Omagh logo

Reply from Hays Travel - Omagh

Thank you Declan for your excellent review.

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