We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... See more
Company replied
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See what reviewers are saying
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... See more
Company replied
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... See more
Company replied
We were just enquiring about a holiday and Sienna in Ormskirk branch was amazing, got us all booked on a holiday with lots of travel advice. Will definitely go again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 Burscough Street, L39 2EG, Ormskirk, United Kingdom
- 01695 768633
4.9
Excellent
569 reviews
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Reply from Hays Travel - Ormskirk
Nigel Wilson,
We appreciate you taking the time to share your experience. We are so glad that you found our team member to be helpful and clear.
Kind Regards
Hays Travel Ormskirk
Stress free and lovely staff.
May 3, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your review. We hope you have a fantastic holiday!
As ever best travel agents!
Took their time to help and advise on where to stay and flights. Found a lovely place to be, just like the last two holidays they helped me sort
April 29, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Ormskirk branch
Local office. Very professional. Always ready to help. Plesent and clean shop.
April 30, 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
first xperience of not booking online
Went in to ask questions about if the fuel crisis would effect a package holiday. Staff (Katie) were knowledgeable and friendly. and answered our questions.
We felt reassured and booked a holiday as a result. We have previously booked our holidays on line.
April 28, 2026
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Always helpfull and friendly
Always helpfull and friendly. Duznt make it any cheaper though. Everything you book a holiday it gets dearer and dearer.
April 28, 2026
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Abbie at the Ormskirk branch was very…
Abbie at the Ormskirk branch was very helpful in finding us a last minute holiday. It was so easy and stress free as Abbie organised everything including our flight tickets. Would definitely book again through Hays after this positive experience
April 21, 2026
Reply from Hays Travel - Ormskirk
We're happy to hear that we provided such a positive experience and that you found our assistance helpful. Thank you for booking your holiday with us; we appreciate your feedback!
Kind Regards
Hays Travel Ormskirk
The staff member was very helpful and professional
The staff member was most helpful, took time to assess our requirements. Pleasant to deal with and most informative. Other staff members gave support during the meeting. We will use this shop again.
April 22, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback, we look forward to seeing you soon.
Eva was very friendly and helpful as…
Eva was very friendly and helpful as have all of the staff I have dealt with
April 18, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely review.
The Hays Travel Ormskirk 10 out of 10 for service.person who booked our holiday…
The person who booked our holiday understood what we needed and was so helpful.😊👍
April 17, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely review.
Respect for Hays and their survival.
April 9, 2026
Reply from Hays Travel - Ormskirk
Many thanks for your review.
Reply from Hays Travel - Ormskirk
Mr Coleman,
We appreciate your positive feedback; we are so happy Sienna provided such helpful assistance. Thank you for sharing your experience with us.
Kind regards
Hays Travel Hastings
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Staff at the Ormskirk branch really…
Staff at the Ormskirk branch really helpful and sorted our trip back to the same hotel we did a couple of years ago in Fuerteventura.
April 2, 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Lovely assistant called Erika ,really…
Lovely assistant called Erika ,really helpful and Abby was so helpful aswell , I booked 2 holidays with them ,will book again as I felt so at ease .
April 5, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
The representative was excellent
The representative was excellent.
She was the best I have ever spoke to.
Was efficient and polite.
Ten out of ten.
April 3, 2026
Reply from Hays Travel - Ormskirk
Mrs Susan
We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that you had such a positive experience with our team.
Kind regards
Hays Travel
Lovely people
Lovely people , gave me time and all the help I needed. Very pleasant experience. X
March 28, 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Once again Hayes Travel Ormskirk…
Once again Hayes Travel Ormskirk provides an excellent guide to our holiday,all the staff are very helpful and friendly,well done and thank you for your help.
March 27, 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
sienna was very friendly and efficient
sienna was very friendly and efficient, new her job
March 25, 2026
Reply from Hays Travel - Ormskirk
Thank you Maureen, we appreciate your kind words and are so glad that you found our team member friendly and efficient in their role.
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