We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... See more
Company replied
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See what reviewers are saying
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... See more
Company replied
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... See more
Company replied
We were just enquiring about a holiday and Sienna in Ormskirk branch was amazing, got us all booked on a holiday with lots of travel advice. Will definitely go again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 Burscough Street, L39 2EG, Ormskirk, United Kingdom
- 01695 768633
4.9
Excellent
569 reviews
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Very helpful staff👍👍
Very helpful staff - made booking our holiday a very simple process
February 8, 2026
Reply from Hays Travel - Ormskirk
Thank you for taking time out to give us lovely feedback :-)
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you for taking time out to write such a lovely review :-)
Helpful and informative advisor
Helpful and informative advisor, made the process really simple
January 26, 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
A pleasant way to book a holiday.
Your colleague Katie was excellent we told her the holiday we were looking for.
She soon found what we were looking for and after 45-50mins our holiday was booked Katie explained the procedure to follow leading up to our departure.
Very satisfied with the service and help from Katie.
January 27, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Helpful friendly team
Erika and her team are very friendly and helpful and they always go that extra mile to ensure that we get the holiday that is right for us.
January 25, 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
The staff were friendly and helpful and…
The staff were friendly and helpful and efficient
January 18, 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Easy to book our holiday in Jersey
Easy to book our holiday in Jersey. Sienna was helpful, knowledgable and professional.f
January 17, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thomas Norris,
We appreciate you taking the time to share your experience with us, and we are so happy you visited Hays Travel.
Hays Travel
this is why we come back to Hays Travel every year
Even though the travel shop was very busy, we were dealt with straight away. We found our ideal holiday in minutes, with a great hotel, perfect flight times, and it was all booked in less than half an hour. The travel agent was really helpful, showed alternatives and managed to make our holiday booking good experience... Five stars!
January 18, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Sienna was very helpful and patient
Sienna was very helpful and patient. She had a lot of knowledge of the hotels and resort which helped us make our choice easier. Excellent travel agent. Would highly recommend
January 18, 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Always find my time spent in your…
Always find my time spent in your Office Ormskirk a pleasant experience that’s why I always use you if I’m doing the booking
January 18, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your amazing feedback!
Excellent service
Excellent service. Brilliant for Solo travellers too. My second time with Hays.
They literally do everything for you
January 18, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your amazing feedback!
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Holiday
The girls were all very friendly and helpful in providing all information we needed to select our holiday.
January 16, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for this lovely feedback!
A huge Thank you I have sought problems…
A huge Thank you I have sought problems and I was so thankful everything was explained and even written down in large print for me.every move was explained to me with a big smile as I asked questions I have peace of mind now thankyou.
January 6, 2026
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!
Visited the Ormskirk branch to look…
Visited the Ormskirk branch to look into a rrip to Canada for our anniversary.
We were greeted by Eva, who took us through everything we needed.
Eva is friendly, knowledgeable and professional.
All questions were answered and we actually booked our trip there and then.
Looking forward to next steps.
January 10, 2026
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
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