We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... See more
Company replied
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See what reviewers are saying
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... See more
Company replied
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... See more
Company replied
We were just enquiring about a holiday and Sienna in Ormskirk branch was amazing, got us all booked on a holiday with lots of travel advice. Will definitely go again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 Burscough Street, L39 2EG, Ormskirk, United Kingdom
- 01695 768633
4.9
Excellent
569 reviews
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Got us the perfect holiday we went
Got us the perfect holiday we went in for. Understood our concerns & answered them perfectly. We book with Hays travel a lot and have always been completely happy with the Service they provide .
January 9, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your lovely feedback!
Amazing staff
I haven't used a travel agent for many years
It's a retirement holiday and wanted a bit of luxury
The staff in the Ormskirk branch were amazing 😍
Will be back
January 8, 2026
Reply from Hays Travel - Ormskirk
Thank you very much for your amazing feedback!
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback! We look forward to welcoming you back into store again soon!
Trusting and helpful
Katy who helped me find a little break away was so helpful and made me feel very comfortable and happy when discussing my options. She pretty much did everything for me. Such lovely people in the shop. Jayne also very helpful in helping me change my money over to the currency. Would definitely recommend this travel agency.
January 4, 2026
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback. We are glad you enjoyed your experience in our Store and hope you have an amazing holiday.
Erica was great
Erica was great. Taking down all our requirements, emailing us with suggestions & then completing the booking with us in store.
December 30, 2025
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Conentrating when booking customer…
Consentrating when booking customer holiday, reducing the pricing by adding the codes and promotions on offer l
December 6, 2025
Reply from Hays Travel - Ormskirk
Hi Mr Peet. Thank you for your review and for being a regular Customer who keeps returning to us to service your bookings. I will give you a call to discuss your review and your experience on this occasion. Kind regards Erika
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Excellent service from Sienna who…
Excellent service from Sienna who catered for our every need. Thank you
December 9, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback, Have a wonderful Christmas!!
So helpful Erika went above and beyond…
So helpful Erika went above and beyond to get the right holiday
December 3, 2025
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback :-)
Took the time to find the perfect…
Took the time to find the perfect holiday for myself & my friend.
Totally recommend!
November 20, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Excellent service
Excellent service very friendly staff attended to by Eva ,very helpful and polite
November 14, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Welcome smile 😃
From the moment you walk through the door, everybody is there with a friendly smile and hello. Everybody is helpful, and nothing is too much trouble (especially as I dont like technology)
November 10, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Felt at ease choosing our holiday
Felt at ease choosing our holiday, staff very helpful in getting the best deal
November 10, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Abby served as in the most professional…
Abby served as in the most professional manner.
Extremely impressive in her open friendly way.
November 6, 2025
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback! We look forward to welcoming you back into store!
Get treated as a person/friend not just…
Get treated as a person/friend not just a customer
October 29, 2025
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
First time using Hayes Travel Ormskirk…
First time using Hayes Travel Ormskirk and I was very pleased. Friendly staff. Found a last minute break for me that suited my needs. Quick and efficient service. Definitely recommend and I will use again.
October 25, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review. :)
Most friendly and helpful
Most friendly and helpful. Found just what we were looking for and at an excellent price.
October 30, 2025
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
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