We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... See more
Company replied
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See what reviewers are saying
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... See more
Company replied
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... See more
Company replied
Another brilliant experience with Hays Travel. Sienna at the Ormskirk branch made our booking very easy, getting us the best deal possible for our trip to Dubai. Every member of staff is always friend... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 Burscough Street, L39 2EG, Ormskirk, United Kingdom
- 01695 768633
4.9
Excellent
569 reviews
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The whole experience is made special
The whole experience is made special, Erika goes above and beyond, amazing customer service.
October 30, 2025
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Reply from Hays Travel - Ormskirk
thank you for your lovely review. :)
Reply from Hays Travel - Ormskirk
Thank you for your lovely review :)
Oct 25
Oct 25. Hays Ormskirk. Extremely helpful with our questions and requirements for a cruise. Quickly found what we needed and did all the complicated bits (for me ) very quickly. Takes all the hassle from online and at the same price.
October 21, 2025
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Impeccable service
A fab service from the staff at Hays who went over and above with patience to accommodate our needs as a group of 4 friends booking a cruise.
The service was faultless.
October 19, 2025
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Great service provided through your…
Great service provided through your lady consultant. Very patient and understanding throughout the 1 hour + appointment.
October 15, 2025
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
FANTASTIC SERVICE…
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a stress free, enjoyable process and offered great advice. We soon settled on a destination and are looking forwards to the holiday in a couple of weeks time. THANK-YOU… & see you next time…
October 12, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely review. :)
From the moment I sent an enquiry…
From the moment I sent an enquiry email, to booking the holiday, Hays made the process clear and easy.
October 4, 2025
Reply from Hays Travel - Ormskirk
Thankyou for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
The young lady was so helpful
The young lady was so helpful , friendly, and made us feel at home.
October 3, 2025
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Reply from Hays Travel - Ormskirk
thank you for your lovely review :)
Reply from Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Reply from Hays Travel - Ormskirk
thank you for your lovely review. :)
Staff were so helpful
Staff were so helpful, polite and full of knowledge. Will definitely book again. Makes you feel more comfortable, dealing with people face to face, rather than a computer
September 10, 2025
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
So efficient
So efficient
Just got us all booked and sorted in about 20 mins , brilliant!
September 14, 2025
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Reply from Hays Travel - Ormskirk
Thank You for your lovely feedback!
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
Friendly knowledgeable n very helpful
Friendly knowledgeable n very helpful
Thank you
September 13, 2025
Reply from Hays Travel - Ormskirk
Thank you for your feedback!
The lady we booked our holiday with was…
The lady we booked our holiday with was great made the booking experience very exciting can’t wait for our holiday now
September 7, 2025
Reply from Hays Travel - Ormskirk
Thank you for your lovely feedback!!!
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