Fiona was very helpful and patient, especially as we didn't know much about the cruise company we were booking. She also made us feel comfortable if we needed to come back with any queries.
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We dealt with Fiona and found her first class in her work and very helpful. Nothing was too much trouble and booking the holiday was most enjoyable. She has great knowledge and answered all our querie... See more
Company replied
Always have great customer service each time I go into look for a holiday. Michelle in Paignton sorted through our wants and destination countries and found exactly what we were looking for. Never to... See more
Company replied
Hays Travel in Paignton is excellent. Michelle managed to get us a really good week in Jersey in considerably less than an hour, and her communication with us, her attention to detail and sheer profes... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
47 Hyde Road, TQ4 5BP, Paignton, United Kingdom
- 01803 552755
4.9
Excellent
617 reviews
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Going to Roscoff in October
Georgia, listen to what kind Holiday I wanted. I was able to find an alternative hotel I think we will be happy with. I was happy to phone me rather than send messages.
July 12, 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review! I am so glad we managed to get everything confirmed for you - Georgie :)
The Hays Paignton team are the best
The Hays Paignton team are the best. Always so helpful to make sure our trip is perfect.
July 2, 2025
Reply from Hays Travel - Paignton
Thank you very much for your kind feedback, I hope you're looking forward to your holiday to Zante. Many Thanks - Chelsea.
Michelle was very knowledgeable and…
Michelle was very knowledgeable and helpful in getting us set up for our forthcoming cruise. It really was a pleasure to let her guide us through the booking procedures and answered every question we asked.
We will certainly be using Hays Travel on all our future holidays..
July 1, 2025
Reply from Hays Travel - Paignton
Thank you for your lovely comments. I'm sure you will have a wonderful cruise.
Kindest Regards,
Michelle.
Reply from Hays Travel - Paignton
Thank you very much for your lovely review. Always a pleasure :)
Chelsea was very pleasant and helpful.
Chelsea was very pleasant and helpful.
Definitely will be back to book another holiday
July 6, 2025
Reply from Hays Travel - Paignton
Thank you for your kind feedback, it's very appreciated. It was my pleasure helping you book your first cruise, I hope you're looking forward to it.
Kind Regards - Chelsea.
Georgina was very helpful and found…
Georgina was very helpful and found what we needed.
July 6, 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review :) - Georgie
So very helpful you can ask anything…
So very helpful you can ask anything and you’d get a good answer no problems at all
July 4, 2025
Reply from Hays Travel - Paignton
Thank you for your lovely comments, I'm sure you will have an amazing cruise.
Kind Regards,
Michelle.
Reply from Hays Travel - Paignton
Thank you for your great review. Hope you are having a lovely time. Fiona
Arvia cruise
We came back off Arvia 3 weeks ago, lovely cruise, decided to book 7 nights from Southampton May 2026. Stephanie found us a good deal, cabin we selected and on board credit. Took less than half an hour, great service as usual from Hays.
June 17, 2025
Reply from Hays Travel - Paignton
We are so glad you had a lovely holiday on Arvia and we are sure you can't wait for your next one - Hays Travel Paignton :)
Reply from Hays Travel - Paignton
Thank you very much for your lovely review! - Hays Travel Paignton :)
Polite and helpful staff
Polite and helpful staff, who were very knowledgeable and I felt happy to ask any questions.
June 15, 2025
Reply from Hays Travel - Paignton
Thank you very much for your lovely review - Hays Travel Paignton :)
Easy and efficient booking.Relaxed experience with pleasant and…
Relaxed experience with pleasant and efficient staff member. Priority to arrange suitable holiday.
June 12, 2025
Reply from Hays Travel - Paignton
Thank you for your kind feedback, it was my pleasure helping you book your holiday. I hope you're looking forward to revisiting Tossa de Mar.
Many Thanks - Chelsea
Reply from Hays Travel - Paignton
Thank you for your lovely feedback, it was my pleasure helping you book your holiday, I hope you're looking forward to your trip to Lisbon.
Many Thanks - Chelsea
Excellent service
June 7, 2025
Reply from Hays Travel - Paignton
Thank you for booking your holiday with us again, we're sure you will have a wonderful time.
Kind Regards,
Steph
Happy
Again. First class at Paignton branch for arranging our holiday. Special thanks to Georgina for putting everything in place back again soon. Thanks
June 4, 2025
Reply from Hays Travel - Paignton
Thank you so much for your lovely review! Always a pleasure - Georgina :)
Perfect Holidays
We saw Fiona, she was very helpful and friendly, she went through everything in detail and answered all our questions, she made it so easy for us to book our cruise. We would go to Hays in future for our holidays.
May 29, 2025
Reply from Hays Travel - Paignton
Thank you for your lovely comments I'm sure you will have an amazing cruise.
Kind Regards,
Fiona
Helpful and knowledgeable staff
Helpful and knowledgeable staff, everything we asked for and more. Looking forward to our holiday knowing all has been taken care of.
May 25, 2025
Reply from Hays Travel - Paignton
Pleasure to help with your booking, hope you have a great time.
Best wishes,
Fiona
Excellent experience
The travel advisor was exceptional in knowledge and advice which helped us immensely to choose the Cunard cruise we then settled for. She was very happy and cheerful.
May 14, 2025
Reply from Hays Travel - Paignton
Thank you for you kind review, it was my pleasure helping you, I hope you have a lovely time on your upcoming Cruise. Many Thanks Steph :)
Hayes Travel in Paignton
Rhianna at the Paignton Branch helped us find a great holiday tailored to our budget.Explained everything clearly and was extremely helpful.
May 10, 2025
Reply from Hays Travel - Paignton
Thank you for your lovely feedback, it was a pleasure booking your family holiday! - Rhianna
Friendly and efficient as usual
We knew exactly what we wanted before going to the shop so in that sense we expected it to be fairly easy but Chelsea looked after us extremely well and was able to make our booking there and then.
May 12, 2025
Reply from Hays Travel - Paignton
Thank you very much for your kind feedback, it was a pleasure helping you book your River Cruise, I hope you're looking forward to it.
Kind Regards - Chelsea.
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