Hays Travel - Paul & Lisa Cooper Reviews 

501
TrustScore 5 out of 5

5.0

Personal Travel Consultant - Paul & Lisa Cooper, DN4 Warmsworth, GB


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Rated 5 out of 5 stars

Paul made the whole booking process so easy from start to finish. I was a bit wary of booking over a Facebook group but Paul put my mind at ease with a phone call and within 10 mins the holiday was bo... See more

Company replied

Rated 5 out of 5 stars

Lisa and Paul were Prompt replying to my message about a holiday we had our eyes on. I screenshot the price we got via the app and they were able to beat this price. It was a hassle free booking syst... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience booking my holiday. Lisa was friendly, patient and took the time to listen to exactly what I was looking for. She went above and beyond to find the perfect holiday for me... See more

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Rated 5 out of 5 stars

Our 3rd family holiday booked with Paul and Lisa - easy , quick, reliable and efficient. They are brilliant - wouldn’t go anywhere else always sort us out a deal and help with online bookings and di... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant - Paul & Lisa Cooper, DN4, Warmsworth, United Kingdom

  • 01709 468923

5.0

Excellent

TrustScore 5 out of 5

501 reviews

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5.0

All reviews

(501)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

We have now booked multiple holidays…

We have now booked multiple holidays through Paul and Lisa and will continue to do so,very efficient,polite and informative even to the extent of giving us tips as to what to do whilst on holiday which have all been spot on

April 30, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you Darren, you're welcome..

Rated 5 out of 5 stars

Really smooth easy booking

Really smooth easy booking, friendly and efficient.

First time booking with them but wouldn't be my last great experience

April 28, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Always a absolute pleasure booking with…

Always a absolute pleasure booking with Paul and Lisa. They are super friendly, outgoing, informative and extremely helpful. Will only book holidays through these guys now as they always go out there way to get us the best deals and best holidays they can. Keep up the amazing work guys

April 15, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Fantastic service

Fantastic service , so easy to book, provided us with exact specifications for a large family of 11, will definitely be contacting Lisa and Paul @Hays travel again

April 20, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Incredible service

Incredible service. Paul and Lisa have made booking our summer holiday so easy. Any queries Iv had they have answered straight away. I highly recommend, so much so my whole family have now booked with them.

April 11, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Hi Lisa

Hi Lisa , very friendly and helpful , made booking through you panic free and easy , thanks again

April 11, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Family city break

Had my eye on these 2 for a while, love the deals they advertise. So glad I've finally got round to letting them book my holiday. Lisa was very helpful and we worked together to book the perfect family city break to Prague.

April 5, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Great knowledge about cruises which is…

Great knowledge about cruises which is what I booked. Lisa helped me through the booking process, explained how the plus and premium packages worked with Princess Cruises and advised to contact them if I had any further questions.

March 17, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Brilliant

Absolutely brilliant. Answered all our questions quickly. Within a few hours of seeing the holiday, it was booked. The easiest getaway I think we’ve ever booked. Will definitely use them for future bookings. Thankyou!

March 17, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Amazing

Lisa was amazing all the way through from enquiry to booking. She helped me find a date that suited us with the price still been similar to the original post and dates I had seen. Thankyou again lisa

March 21, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

We have booked with Paul and Lisa many…

We have booked with Paul and Lisa many times before. Very helpful all the way through the booking process. Always very knowledgeable and supportive. Great customer service once again. Would recommend booking holidays this way to everyone.

March 5, 2026
Hays Travel - Paul & Lisa Cooper logo

Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

super easy booking experience with Lisa

Lisa was so helpful, Lisa spent a good hour on the phone with us getting the perfect cruise for my family, giving us lots of tip and helpful advice with this being our first cruise. Lisa got us an amazing price too for the summer holidays, will definitely be using Paul and Lisa again for future holidays

March 10, 2026
Hays Travel - Paul & Lisa Cooper logo

Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Rated 5 out of 5 stars

Lisa is amazing!

Ive never booked using a travel agent before snd always booked holidays myself but after following Lisa & Paul's page on Facebook a while, I saw a holiday - Disney Cruise - but had some questions as we had minimal idea of what to expect as never been on a cruise before.

Within 10mins of messaging, I had a phone call with Lisa - so casual, so down to earth, went through absolutely everything that we needed to know and it was an instant 'let's book' moment. Lisa couldn't have been any more helpful and I will 1000% be using Lisa & Paul again in the future!

February 23, 2026
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Reply from Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

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