Hays Travel - Personal Travel Consultants Reviews 

Mica made it very easy for me to book very polite considerate to my needs replied to me with information about my holiday, booking process was very easy to doie paying deposit within a couple of minutes had an email from mica saying it was all booked confirmed depoait any problems dont hesitate to ask

Very helpful we have had 5 holidays with hays and every one has been great

Extremely pleasant ,knowledgeable and helpful. Jacklyn is the reason I chose Hays Travel.

Sara looked after my booking and I can honestly say it was a great customer service experience. So tuned into my wants and needs regards destination and accommodation. Excellent work, Thank you

My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We will be back in touch with her early next year to book our dream cruise! I highly recommend Tanya, she's a fantastic travel agent :)

Carla has worked so hard to get us what we wanted and we kept chaging our mind she was so patient and gave us lots of options.

Helen was a great help , done her absolute best to get what we wanted, great travel assistant 👍

Contacted Sarah Jones for another holiday and she came up trumps as always , she has booked me and my partner yet another holiday with our requirements and we can’t wait to go to the algarve in less then 2weeks. Wouldn’t use anyone else she knows what we require and always finds it.

Samantha was great throughout the booking procedure very helpful and informative.
I was on holiday in Greece at the time of contact but every effort was made to make sure all information given was correct and in place.

Our agent Nicola is always helpful, knowledgeable and efficient.

Michelle Devine was very helpful and it is so refreshing to receive regular updates post booking.

operator pretended he had found a special deal for us with jet 2.when so checked on line with jet 2it was available to anybody and cheaper..However to make amends he did manage to improve the deal so it was better than iet2 direct so we booked it with you

Tara was absolutely fantastic, she got me great deals and reviewed everything thoroughly. Can't thank her enough for the help and support!

I spoke to Hannah who was very helpful and able to accommodate my needs swiftly.

The agent was great. Top service and will use them again

We recently booked our trip to San Francisco, Los Angeles and Las Vegas through Benjamin Mahoney at Hay’s Travel, and I honestly couldn’t recommend him highly enough.

From the very beginning, Benjamin was extremely helpful and full of useful suggestions, particularly from his own experiences of travelling. He was incredibly quick at finding us some of the best and most affordable flights and hotels, and every hotel we stayed in across San Francisco, Los Angeles and Las Vegas was excellent. Despite having fantastic reviews and high ratings, they were all very reasonably priced, which made a huge difference to the overall trip.

One thing that really stood out was how helpful Benjamin was when we discovered an error with our flights very close to the holiday. He managed to help correct the issue and save me a significant amount of money and a lot of unnecessary stress and hassle. His responses were always very prompt, which is even more impressive considering he is cabin crew himself and travels a lot.

What made the experience even better was that Benjamin genuinely took an interest in our holiday while we were away. He would check in to see how we were getting on, ask where we had been and recommend places for us to visit based on his own experiences. It felt like we were getting advice from someone who genuinely wanted us to have the best possible holiday, rather than simply someone who had booked our flights and hotels.

We had an amazing time in San Francisco, Los Angeles and Las Vegas, and I would definitely book through Benjamin again. I’ve already passed his details on to multiple friends and family members, and I’m actually in the process of looking at booking another holiday with him.

Thank you, Benjamin, for making the whole experience so easy and helping make our trip such a memorable one!

I rang to arrange a booking for my family to Milan for a football match it was difficult to organise as I was in Tenerife on holiday at the time - Jak was extremely helpful and sent various options and stayed on late to enable me to book, to ensure the matter was completed and I could get on with my holiday

As Always this was a smooth and easy process. Will be booking again soon.

Beverlyn was really helpful.lt was great to be able to pick up the phone and speak to her without having to wait in a que.She listened to our requirements and sorted it without getting flustered.First time we have used Hays.

Tony was very helpful and provided lots of information got us the best deal called me at a convient time to book the holiday and was quick to email all details