We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁 Thanks Jac... See more
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Jackie welcomed me into the branch and asked all the relevant questions to assist me in finding the right type of holiday for my dates and budget. Jackie provided in-depth knowledge and detail to al... See more
Company replied
Jackie did our booking this time, but all the staff are familiar with our preferences, from the destination, to the accommodation and the airlines we will Not Fly with. So, it was a smooth booking... See more
Company replied
We have booked many foreign holidays at Hays and have always been pleased with the help and the service we have received there. The staff are knowledgeable and keen to book exactly the holiday we are... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
65 High Street, PH1 5TJ, Perth, United Kingdom
- 01738658033
4.9
Excellent
1K reviews
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We always use Hays Travel for all our…
We always use Hays Travel for all our holidays and it's been mainly down to Jackie as over the years she has sent us on some fantastic holidays and we have never been disappointed.... 😎😁
Thanks Jackie XX
July 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always book thru Hays Perth
Always book thru Hays Perth, never once had a bad experience
,thank you
June 23, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments and I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
The experience is always 5 star.
The experience is always 5 star.
Jackie is always very helpful when we require a holiday, gets us what we want. Would not book with anyone else.
June 28, 2026
Reply from Hays Travel - Perth
thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Went into the shop and got exactly the…
Went into the shop and got exactly the deal we were looking for
June 27, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I am pleased we managed to get you something sorted.
Kindest Regards
Jackie
Branch Manager
Excellent Customer Service...
Excellent Customer Service.... checked all options to see that we were getting the best deal
June 25, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.
Kindest Regards
Jackie
Branch Manager
Friendly staff
Friendly staff, did not feel rushed and time taken to go through what we were looking for , and booked our holiday, would recommend the Perth branch to friends and will be back in the future to book our next holiday.
June 22, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Janet was very helpful in booking our…
Janet was very helpful in booking our cruise. Very pleasant, informative, took time to answer all our questions. Very happy with the booking process.
June 21, 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Janet, I will ensure your positive comments are passed on to her.
Kindest Regards
Jackie
Branch Manager
Friendly helpful staff and efficient…
Friendly helpful staff and efficient service. Thanks
May 16, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Always a great experience
Always a great experience. Have booked many holidays with hays .
Very efficient and friendly.
Lilly was our agent.and was great.
We got exactly what we wanted.
June 18, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Excellent Service.
This is the fourth holiday we have booked through Hays in Perth, over the last two years. We don't go anywhere else. The staff are excellent, & very knowledgeable. The booking process & on the holiday, we haven't had any problems. Keep up the great work.
Thanks Gordon.
June 8, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
Comfortable atmosphere and Jenny plus…
Comfortable atmosphere and Jenny plus other staff were knowledgeable ans open.
June 7, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Jackie
Branch Manager
5 Star Service Again
Jackie did our booking this time, but all the staff are familiar with our preferences, from the destination, to the accommodation and the airlines we will Not Fly with.
So, it was a smooth booking process, that was concluded very quickly as the girls are so used to us.
We would not go past Jackie and her team. Even though it is Tui accommodation we prefer, we book through Jackie and team, rather than the Tui agent in Perth. It is the familiarity of dealing with trusted staff we prefer
June 14, 2026
Reply from Hays Travel - Perth
Thank you so much for your feedback, it's always lovely to see you both.
Kindest Regards
Jackie xx
Excellent service as usual
Excellent service as usual . Phoned and spoke to Jackie and was booked for my holiday very quickly . Great feedback about my chosen hotel . I know I can go on my holiday confidently knowing Hays Travel will be there for me .
June 13, 2026
Reply from Hays Travel - Perth
Thank you for writing a review on the service received from Jackie. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.
Kindest Regards
Katie
Assistant Manager
Janet is incredibly helpful.
June 12, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments, & I am so pleased you are happy with our service.
Kindest Regards
Jackie
Branch Manager
All staff are very pleasant
All staff are very pleasant, and Janet - who we dealt with mainly, was excellent.
Her personal touch was impressive and appreciated.
Great job.
June 11, 2026
Reply from Hays Travel - Perth
Thank you for writing a review of the service received from Janet. I really appreciate all of the comments & I will ensure your positive comments are passed on to her.
Kindest Regards
Jackie
Branch Manager
Holiday booked for Sri Lanka.…
I received excellent service again at my local Hays travel shop.The agent was friendly,professional and very helpful. She went though a few options and was able to select a great holiday.
I am delighted with the service I received here and would thoroughly recommend this company.
June 11, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with my service.
Kindest Regards
Katie
Assistant Manager
Friendly and effective!!
June 10, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Knowledgable staff
Knowledgable staff. Easy to communicate with (in store, email to branch, call to agent), excellent service overall. Big thanks to Janet!
June 11, 2026
Reply from Hays Travel - Perth
Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service.
Kindest Regards
Katie
Assistant Manager
Another very pleasant experience on my…
Another very pleasant experience on my visit to Hays Perth shop. All of the staff are so helpful and aware of what my needs are. They have never let me down in identifying good value holidays which always meet my needs
June 10, 2026
Reply from Hays Travel - Perth
Thank you for writing a review on the service received from Zuzana. I really appreciate all of the comments, & I will ensure your positive comments are passed on to her.
Kindest Regards
Katie
Assistant Manager
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