Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
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Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more
Company replied
Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told u... See more
Company replied
Thought we'd really challenged her! As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food th... See more
Company replied
Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 High Street, PH1 5TJ, Perth, United Kingdom
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Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told us about extras we can organise further down the line as we have booked so far in advance. Always a pleasure dealing with the girls in Perth, even had a coffee and cookie while booking!

Reply from Hays Travel - Perth
Great service. Staff professional, knowledgeable, very helpful and thoughtful.

Reply from Hays Travel - Perth
Laura was patient and helpful when organising the Emirates flights. Katie had also provided choices. Flights all booked.

Reply from Hays Travel - Perth
I am always made welcome when i visit A T MAYS . I find they always manage to get my holiday cruise at the right price.

Reply from Hays Travel - Perth
Janet was really professional, friendly and patient during our meeting. With her wealth of experience, she easily made the process very clear, and made a couple of suggestions for making my trip easier, which was a great benefit for me.

Reply from Hays Travel - Perth
Jenna was extremely helpful. We had a strict budget and specific location in mind. Jenna found us a package that fit both requirements. We booked and paid immediately.
Hays Perth always comes through I would always go there first for a package holiday.

Reply from Hays Travel - Perth
Thought we'd really challenged her!
As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food that merits rave reviews and a fabulous room! This time my holiday mate had suggested a budget even I thought crazily low. I expected Jackie to say no dice. She, however, came back with several options and I booked the first one immediately as it met the brief. So happy to be dealing with such an amazing travel agent.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
You open the door to a warm welcoming environment.Jackie the manager and her team are friendly,knowledgeable professional and make everything from looking to booking with ease.

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
Excellent service from start to finish. Thanks to Jackie 👍

Reply from Hays Travel - Perth

Reply from Hays Travel - Perth
All wonderful staff in the shop who made booking our holiday effortles and stress free :) Everything went very smoothly from start to finish! I reccomend Hays very highly and will be booking all our holidays through them in future 👌

Reply from Hays Travel - Perth
An excellent experience and would definitely use again and recommend.
Jacqui and Zuzana at Hays were so helpful
Thank you both

Reply from Hays Travel - Perth
Lovely friendly service, great advice and holiday recommendations to suit our needs

Reply from Hays Travel - Perth
Really friendly and helpful staff. Understood exactly what I was after and come up with a well-priced option that fitted the bill perfectly.

Reply from Hays Travel - Perth
They are very helpful and nice all the staff. We been going there for a long time.

Reply from Hays Travel - Perth
The travel advisor was very helpful, and friendly. She listened to all our needs. Nothing seemed to be too troublesome. We never at any point felt pressured.
Would definitely recommend Hays Travel Perth for very friendly, and helpful staff.

Reply from Hays Travel - Perth
Very helpful, efficient and reassuring member of staff. Will return to Hays Travel in the near future.

Reply from Hays Travel - Perth
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