The staff were really helpful, Nighat was so patient when going through our options and was a nice touch offering us the lounge passes. Looking forward to our holiday.
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See what reviewers are saying
Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as... See more
Company replied
Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks. Our cruis... See more
Company replied
Hays is a good company to deal with. Technology is a wonderful thing where one can glean so much relevant information. However, at times, one can easily miss certain vital facts relating to your hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, GU32 3JT, Petersfield, United Kingdom
- 01730 268341
4.8
Excellent
295 reviews
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Because all went well.
July 25, 2026
Reply from Hays Travel - Petersfield
Roy Hubber,
We're so happy to hear that everything went well for you. We truly appreciate your positive feedback and kind words.
Kind Regards
Hays Travel Petersfield
The staff were really helpful
The staff were really helpful, Nighat was so patient when going through our options and was a nice touch offering us the lounge passes.
Looking forward to our holiday.
July 17, 2026
Reply from Hays Travel - Petersfield
Mr Matthew Hallin,
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and patient in finding the perfect options for your holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Petersfield
Reply from Hays Travel - Petersfield
Colin,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful, and we truly appreciate your kind words.
Kind Regards
Hays Travel Petersfield
Fantastic service from Hayes Travel…
Fantastic service from Hayes Travel Petersfield who made our booking of our holiday next year so easy.
July 12, 2026
Reply from Hays Travel - Petersfield
Andrew Camble,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that we made booking your holiday for next year so easy. We appreciate your kind words!
Kind Regards
Hays Travel Petersfield
Fallon was so helpful
Fallon was so helpful. She listened to what we wanted and had amazing advice and knew what we needed/didnt need! All the staff were really welcoming when we went in branch too.
July 8, 2026
Reply from Hays Travel - Petersfield
Ellen Gray-smith,
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and provided amazing advice. We appreciate your kind words about our welcoming staff.
Kind Regards
Hays Travel Hastings
Extreemly Helpfull
June 30, 2026
Reply from Hays Travel - Petersfield
Thank you for the review! Kind regards Hays Travel Petersfield
Nieve from Petersfield was always…
Nieve from Petersfield was always helpful and accepted various changes professionally. We will continue to use Hays in future.
June 26, 2026
Reply from Hays Travel - Petersfield
Pauline,
We're so pleased to hear our team was helpful and professional with your changes. Thank you for your kind words!
Kind Regards
Hays Travel
Hays Travel never fail to deliver…
Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as they were having problems getting everything done. I would not hesitate to recommend Hays Travel in Petersfield.
June 25, 2026
Reply from Hays Travel - Petersfield
Christina,
Thank you for sharing your wonderful feedback! We are so pleased to hear that our team provided such exceptional service and found your perfect holiday. We appreciate your recommendation.
Kind Regards
Hays Travel
Professional and Knowledgeable
Olivia was her usual professional and friendly self. We always feel we are in safe hands. It was lovely to meet the new Manager too.
June 16, 2026
Reply from Hays Travel - Petersfield
Amanda Rowley,
We're so glad to hear you felt well taken care of and enjoyed meeting our new manager. Thank you for your kind words!
Kind Regards
Hays Travel
Great service and good help
June 7, 2026
Reply from Hays Travel - Petersfield
Dhansukh,
Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
pleasant chat informative and helpful
June 14, 2026
Reply from Hays Travel - Petersfield
Miss Mary r Divall,
Thanks for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Petersfield
John Walker,
We appreciate your kind words. We are glad we could assist you.
Kind Regards
Hays Travel
Georgia was great at Petersfield…
Georgia was great at Petersfield branch, nice & easy to book.
June 6, 2026
Reply from Hays Travel - Petersfield
Dave Campbell,
We're so glad you had an easy booking experience! Thank you for your kind feedback.
Kind Regards
Hays Travel
Really polite
Really polite, bubbly staff I’m very happy. Georgia was brilliant and very helpful. Fantastic place to exchange your money for your holiday. Really good rates!! I will be back!!
June 10, 2026
Reply from Hays Travel - Petersfield
Racheal Emery,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to your next visit!
Kind Regards
Hays Travel
Great Customer Service
This is the first time I have used Hayes Travel and I was really impressed with the service. Georgia, in Peterfield, was able to help with all our questions and very quickly helped us book our holiday without any issues. She is very knowledgeable and professional. Will certainly use Hayes Travel again and am happy to recommend them to family and friends.
June 10, 2026
Reply from Hays Travel - Petersfield
Mr Martin Orrell,
Thank you for sharing your wonderful experience with us! We are so pleased to know that we could assist you in booking your holiday seamlessly. We appreciate your kind words and look forward to helping you again.
Kind Regards
Hays Travel
Friendly Team
For a young lady as young as Nieve she impressed me with her knowledge and professionalism and along with her two colleagues they were a friendly team making my friend and I feel very comfortable whilst our holiday was being sorted.
June 3, 2026
Reply from Hays Travel - Petersfield
Lyn,
We're so pleased to hear our team provided such a comfortable and professional experience. We appreciate your kind words!
Kind Regards
Hays Travel
Perseverance won the day!
The two girls in the Petersfield office were able to book the holiday we had chosen despite having to pick up on work which was initially carried out by another team member who was not in the office on that day
May 14, 2026
Reply from Hays Travel - Petersfield
Diane Brown,
We're so glad our team could seamlessly assist with your holiday booking, even with a handover. Thank you for sharing your positive experience!
Kind Regards
Hays Travel
Georgia in the Petersfield branch is an…
Georgia in the Petersfield branch is an absolute star.
We went in today to retrieve a 100 Yen note my son had cashed in. It had sentimental value to his wife which he wasn't aware of. Georgia went out of her way to retrieve it. It was amazingly kind and generous of her. She went above and beyond for a £5 transaction. You're a wonderful human being Georgia.
May 15, 2026
Unprompted review
Reply from Hays Travel - Petersfield
Michael Allen,
We are so happy to hear about your positive experience and Georgia's exceptional service. We are incredibly proud of our team members who go above and beyond for our customers. Thank you for sharing your kind words.
Kind Regards
Hays Travel
Excellent service definitely be using…
Excellent service definitely be using them again, nothing was a problem,
May 9, 2026
Reply from Hays Travel - Petersfield
Keith Tarling,
We appreciate your fantastic review! We are so happy to hear that you found our service excellent and will use us again.
Kind Regards
Hays Travel Petersfield
The staff at hays were very helpful and…
The staff at hays were very helpful and understanding despite the fact that the member of staff dealing with us was new to the job she was very efficient.
May 9, 2026
Reply from Hays Travel - Petersfield
Diane Bellis,
We appreciate you sharing your experience. We're so happy to hear that our staff were helpful and efficient, even with a new team member assisting you.
Kind Regards
Hays Travel Petersfield
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