My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... See more
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Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them agai... See more
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Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks. Our cruis... See more
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Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, GU32 3JT, Petersfield, United Kingdom
- 01730 268341
4.8
Excellent
307 reviews
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The staff are always so polite and very…
The staff are always so polite and very helpfull
March 17, 2026
Reply from Hays Travel - Petersfield
Thank you for your kind words! We are glad we were able to help arrange your holiday!
Many thanks,
Petersfield
I’ve been with Hays travel many years. Haywards heath, Ringwood, Uckfield. Petersfield
I’ve been with Hays travel many, many,years. And always had good service. I was making a booking to visit my brother who is extremely poorly. The Young assistant, in Petersfield was slow and inexperienced, frustrating as I only have 2 hours before courtesy bus returns on Fridays. Plus, I was not given a receipt for my trip including return flights and hotel accommodation for 2 adults for 2 week stay. Neither have I received a receipt via the post. Sincerely V.J.Niles
March 6, 2026
Reply from Hays Travel - Petersfield
Dear Mrs Niles,
We are very sorry to hear that your experience in our branch was slow and we understand that must of been frustrating for you! We are glad to hear you have now received your documentation and we hope you have a lovely trip and that we will be able to welcome you back soon.
Kind regards, Olivia.
Olivia was so great to deal with…
Olivia was so great to deal with yesterday. She was
Very professional. Ifelt that she had everything under control
March 10, 2026
It comes in packages
Our chosen hotel was 5 star and booking this within an EasyJet package was helpful and efficient. Soon after arrival we decided to stay another week. We negotiated this diret with the hotel company but did ask Hays to book us a new flight which was successfully effected..
NB I recall the days when Travel Agents were fully independent.
February 11, 2026
We came back to Hays in Petersfield…
We came back to Hays in Petersfield after a wonderful visit to Florence last year. The hotel was perfectly located, with a lovely roof terrace exactly as described. The transport to and from the hotel was punctual and the drivers and cars excellent. We have now booked another two trips with Hays and again experienced the care and attention with which our choices were guided and bookings made. Thank you
February 24, 2026
Very helpful explained everything in…
Very helpful explained everything in detail and guided us through the process
February 21, 2026
Reply from Hays Travel - Petersfield
Thank you for leaving us a review! We are glad to hear that you had a positive experience in branch! Many thanks, Petersfield
Chloe was very helpful and friendly
Chloe was very helpful and friendly. Good experience all round.
February 21, 2026
Reply from Hays Travel - Petersfield
Thank you for such a lovely review! It was a pleasure to help organise your holiday!
Many thanks, Olivia
Olivia was so helpful…
Olivia was so helpful to be able to plan our trip to Canada to our budget. She must have worked so hard to get there. She was cheery and bright. A great asset to Hays Travel in Petersfield. Thank you Olivia.
February 19, 2026
Reply from Hays Travel - Petersfield
Thank you for the wonderful review. It was a pleasure to help organise your holiday!
Many thanks, Olivia.
Professional, Patient, Efficient
The agent who took our booking, Olivia, gave us a warm welcome and took the time to discuss our requirements professionally, patiently and efficiently.
February 2, 2026
Reply from Hays Travel - Petersfield
Thank you for your kind review. We are glad we were able to provide and help organise your holiday! Many thanks Hays Petersfield
Excellent service!
I dealt with Nighat booking flights to Australia.
She was very professional,efficient,polite and helpful.
A great service all round!
February 2, 2026
Reply from Hays Travel - Petersfield
Thank you for leaving Nighat a review, We will pass your comments onto her. We are glad we were able to help organise your trip!
Very helpful staff who listened to our…
Very helpful staff who listened to our wishes and then gave us several options to choose from. All aspects of our holiday were sorted efficiently and nothing was too much trouble.
February 1, 2026
They listened to what I wanted & were…
They listened to what I wanted & were very efficient at producing a quote which was very competitive.
January 25, 2026
Reply from Hays Travel - Petersfield
Thank you for taking the time to complete the survey and for your kind words, karen
Lovely experience very pleasant young…
Lovely experience very pleasant young lady
Catered for all our needs. answered all our questions. Come away feeling very pleased with out come.And less stressed.
Thank you
January 22, 2026
We wanted to book face to face with a…
We wanted to book face to face with a travel agent as we had some special needs. Olivia was brilliant working hard to get it right for us. In the past I have always just booked everything online but after this experience will now go to Hays for future holidays.
January 19, 2026
Reply from Hays Travel - Petersfield
Thank you for taking time to complete the survey and you were pleased with the holiday that Olivia found for you
Very personal and helpful agent
Very personal and helpful agent, no pressure to book
January 18, 2026
Karen
Karen! A star. Absolutely brilliant. Rang up in the morning, holiday booked the same day. Petersfield branch are the best in customer service in this area. Will definitely go back again. This is our 7th time using Hays Travel, the company is outstanding
January 7, 2026
Reply from Hays Travel - Petersfield
Thank you for completing the survey and for your kind words
Knowledgable
Knowledgable, helpful staff, helped us find flight times that suited us and secured a good price for the holiday.
January 4, 2026
Reply from Hays Travel - Petersfield
Thank you for the lovely review.
We are so happy to have been able to find you your perfect holiday!
Many thanks - Olivia :)
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