My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... See more
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Helped me book my Disneyland Paris Tickets with ease, all done quickly and efficiently and could't recommend more, Fallon was great and very happy to have sorted all of it out. Will be using them agai... See more
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Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks. Our cruis... See more
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Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, GU32 3JT, Petersfield, United Kingdom
- 01730 268341
4.8
Excellent
307 reviews
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pleasant chat informative and helpful
June 14, 2026
Reply from Hays Travel - Petersfield
Miss Mary r Divall,
Thanks for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Petersfield
John Walker,
We appreciate your kind words. We are glad we could assist you.
Kind Regards
Hays Travel
Georgia was great at Petersfield…
Georgia was great at Petersfield branch, nice & easy to book.
June 6, 2026
Reply from Hays Travel - Petersfield
Dave Campbell,
We're so glad you had an easy booking experience! Thank you for your kind feedback.
Kind Regards
Hays Travel
Really polite
Really polite, bubbly staff I’m very happy. Georgia was brilliant and very helpful. Fantastic place to exchange your money for your holiday. Really good rates!! I will be back!!
June 10, 2026
Reply from Hays Travel - Petersfield
Racheal Emery,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to your next visit!
Kind Regards
Hays Travel
Great Customer Service
This is the first time I have used Hayes Travel and I was really impressed with the service. Georgia, in Peterfield, was able to help with all our questions and very quickly helped us book our holiday without any issues. She is very knowledgeable and professional. Will certainly use Hayes Travel again and am happy to recommend them to family and friends.
June 10, 2026
Reply from Hays Travel - Petersfield
Mr Martin Orrell,
Thank you for sharing your wonderful experience with us! We are so pleased to know that we could assist you in booking your holiday seamlessly. We appreciate your kind words and look forward to helping you again.
Kind Regards
Hays Travel
Friendly Team
For a young lady as young as Nieve she impressed me with her knowledge and professionalism and along with her two colleagues they were a friendly team making my friend and I feel very comfortable whilst our holiday was being sorted.
June 3, 2026
Reply from Hays Travel - Petersfield
Lyn,
We're so pleased to hear our team provided such a comfortable and professional experience. We appreciate your kind words!
Kind Regards
Hays Travel
Perseverance won the day!
The two girls in the Petersfield office were able to book the holiday we had chosen despite having to pick up on work which was initially carried out by another team member who was not in the office on that day
May 14, 2026
Reply from Hays Travel - Petersfield
Diane Brown,
We're so glad our team could seamlessly assist with your holiday booking, even with a handover. Thank you for sharing your positive experience!
Kind Regards
Hays Travel
Georgia in the Petersfield branch is an…
Georgia in the Petersfield branch is an absolute star.
We went in today to retrieve a 100 Yen note my son had cashed in. It had sentimental value to his wife which he wasn't aware of. Georgia went out of her way to retrieve it. It was amazingly kind and generous of her. She went above and beyond for a £5 transaction. You're a wonderful human being Georgia.
May 15, 2026
Unprompted review
Reply from Hays Travel - Petersfield
Michael Allen,
We are so happy to hear about your positive experience and Georgia's exceptional service. We are incredibly proud of our team members who go above and beyond for our customers. Thank you for sharing your kind words.
Kind Regards
Hays Travel
Excellent service definitely be using…
Excellent service definitely be using them again, nothing was a problem,
May 9, 2026
Reply from Hays Travel - Petersfield
Keith Tarling,
We appreciate your fantastic review! We are so happy to hear that you found our service excellent and will use us again.
Kind Regards
Hays Travel Petersfield
The staff at hays were very helpful and…
The staff at hays were very helpful and understanding despite the fact that the member of staff dealing with us was new to the job she was very efficient.
May 9, 2026
Reply from Hays Travel - Petersfield
Diane Bellis,
We appreciate you sharing your experience. We're so happy to hear that our staff were helpful and efficient, even with a new team member assisting you.
Kind Regards
Hays Travel Petersfield
Were helpful regarding the booking from…
Were helpful regarding the booking from Regent, have not answered a couple of the queries and were asking for information which was already available.
May 1, 2026
Reply from Hays Travel - Petersfield
Thank you for your feedback.
We’re pleased to hear our team was helpful with your booking from Regent.
We apologise that some of your queries were not answered and that you were asked to provide information you had already shared.
We appreciate you bringing this to our attention and will use your comments to improve our communication and service going forward.
Kind Regards,
Hays Travel Petersfield
A very friendly and helpful member of…
A very friendly and helpful member of staff helped me with my holiday booking.
April 23, 2026
Reply from Hays Travel - Petersfield
Thank you so much for your kind feedback! We’re delighted to hear that our team member was friendly and helpful while assisting with your holiday booking. We hope you have a fantastic trip and look forward to helping you again in the future.
Reply from Hays Travel - Petersfield
V Topps,
We are so pleased to hear this. Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
Polite/Helpful
Polite, knowledgeable and attentive staff. Responded in a timely manner and price was competitive too.
April 15, 2026
Reply from Hays Travel - Petersfield
customer,
We are delighted to hear you found our staff polite, knowledgeable, and attentive. Thank you for your kind words.
Kind Regards
Hays Travel
The travel agent that booked our…
The travel agent that booked our holiday was very pleasant polite & knowledgeable. They went out of there way to accommodate us with our booking
April 14, 2026
Reply from Hays Travel - Petersfield
Thank you so much for your lovely review! We’re really pleased to hear that you had such a positive experience and that everything was handled in a pleasant and helpful way. We always aim to go the extra mile, so it’s great to know this made a difference. We hope you have an amazing holiday and look forward to helping you again in the future!
Hays Travel Petersfield
Our RecentHoliday Booking Hays Travel at Petersfield
Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks.
Our cruise to Norway and the Netherlands went extremely well with Ambassador Cruises, even though we did not get to visit Stavanger and had to be diverted to Oslo. This was due to violent storm Dave, which was a problem with the weather and with no one else!
Thanks again to eveyone.
April 11, 2026
Reply from Hays Travel - Petersfield
Thank you so much for your lovely review and for your continued trust in the team.
We’re delighted to hear that you had such a great experience with us again, and that you enjoyed your cruise with Ambassador Cruises to Norway and the Netherlands. While it’s a shame you weren’t able to visit Stavanger, it sounds like the team onboard handled the situation well, and we’re pleased you were still able to have an enjoyable trip despite the weather disruption.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
We look forward to welcoming you back to Hays Travel Petersfield when you’re ready to plan your next holiday!
Kind regards,
The Hays Travel Petersfield Team
OVERSEAS HOLIDAY ADVICE,
I VISITED THE HAYS TRAVEL ON WEDNESDAY 8 APRIL IN PETERSFIELD, HAMPSHIRE WITH A FRIEND OF MINE, AND WE ARE BOTH OVER 85 YEARS OLD.
THE PERSON WE MET WAS VERY FRIENDLY IN DEALING WITH OUR INITIAL REQUEST OF FINDING SOMEWHERE NICE TO GO IN SEPTEMBER 2026. WE PUT SOME SUGGESTIONS FORWARD AND AGREED ON A SPECIFIC DESTINATION. HOTELS, FLIGHTS AND UPGRADES WERE DISCUSSED AND AGREED AND DEPOSITS FOR THE HOLIDAY CONFIRMED,
I WOULD LIKE TO THANK HAYS TRAVEL REPRESENTATIVE FOR THE TIME AND INFORMATION WE OBTAINED DURING OUR VISIT WHICH WAS MOST USEFUL IN MAKING OUR DECISION. THANK YOU
April 8, 2026
Reply from Hays Travel - Petersfield
Dear valued customer, thank you for taking the time to leave a positive review. We are happy that you had a great experience in our branch and that we could help arrange your holiday.
Kind regards - Hays Travel Petersfield.
Very helpful and went the extra mile to…Hays Petersfield
Very helpful and went the extra mile to find the cabin that I would like.
Sorted insurance for me.
Made me welcome and offered help with tours when I have decided which ones I would like to do.
Told me other help Hays can do if I need it.
March 24, 2026
Reply from Hays Travel - Petersfield
Laura,
We're so glad we could help you find the perfect cabin and assist with your insurance. We look forward to helping with your tours!
Kind Regards
Hays Travel
A Perfect 13th Birthday Surprise
Thank you for helping create such a special surprise for my grandson’s 13th birthday.
From start to finish everything was so easy, and the end result is something he will treasure forever.
I’m so grateful, it really means a lot ❤️
March 21, 2026
Unprompted review
Reply from Hays Travel - Petersfield
Samantha Oliver,
We are so happy we could help create such a special birthday surprise! It's wonderful to know it will be treasured. Thank you for your kind words.
Kind Regards
Hays Travel
Knowledge information experience
The young lady had all ready looked up the information we required, very helpful, knowledgeable on the situation as we were unable to to do it ourselves.
March 15, 2026
Reply from Hays Travel - Petersfield
Mr Carron,
We are so glad we could assist you with the information you needed. Thank you for your kind words!
Kind Regards
Hays Travel
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