Hays Travel - Pickering Reviews 

798
TrustScore 5 out of 5

5.0

14 Market Place, YO18 7AA Pickering, GB


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Rated 5 out of 5 stars

Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... See more

Company replied

Rated 5 out of 5 stars

Welcoming, friendly staff at the Pickering branch who worked very hard, in a quiet, calm environment, to secure us the best deal for our trip to Hong Kong and Japan.

Rated 5 out of 5 stars

Always great experience when booking with hates travel Pickering. All the staff are brilliant especially Caroline who always makes sure we get everything we ask for.

Company replied

Rated 5 out of 5 stars

Not exactly sure what "Hays" the company are actually doing well. I have used thePickering branch long before Hays took it over. The service i had before and since as always been fantastic. I think th... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 Market Place, YO18 7AA, Pickering, United Kingdom

  • 01751 472615

5.0

Excellent

TrustScore 5 out of 5

798 reviews

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5.0

All reviews

(798)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpful i just saying what I would like and with in minutes it's all sorted.

August 13, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review. I hope you enjoy Portugal.

Kind Regards
Caroline

Rated 5 out of 5 stars

Staff are always friendly

Staff are always friendly. We have booked with them a few times.
They found what I needed very quickly and the whole process was much easier (& cheaper !) than trying to book for yourself online !!!
Thankyou

August 5, 2026
Rated 5 out of 5 stars

Brilliant service

Always fantastic service at Hays Travel Pickering!

August 11, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind comments - Kellie

Rated 5 out of 5 stars

Great help and advice

Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the process of booking was complete efficiently and quickly.

August 9, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for taking the time to review your holiday booking.

Kind Regards
Caroline

Rated 5 out of 5 stars

Very helpful

Very helpful, efficient and friendly.

July 28, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Many thanks for your kind review. I hope you enjoy your trip to Malta!
Thank you
Kellie

Rated 5 out of 5 stars

Kieran was very helpful

Kieran, was very helpful, knowledgeable, and patient
Whilst i chose my cruise.

August 4, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind comments! I hope you enjoy your cruise! - Kieran

Rated 5 out of 5 stars

Always great experience when booking…

Always great experience when booking with hates travel Pickering. All the staff are brilliant especially Caroline who always makes sure we get everything we ask for.

August 2, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review and booking with us once again.

Kind Regards
Caroline

Rated 5 out of 5 stars

A super easy booking experience as…

A super easy booking experience as always, Kellie always finds us a good deal and is a pleasure to deal with

July 31, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for such a lovely review and for being a loyal customer to us over the years! I hope you enjoy Kos.
Thank you
Kellie :)

Rated 5 out of 5 stars

Caroline was great as usual

Caroline was great as usual, helpful and not giving up until we found the perfect few days away

July 31, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review. Pleased we managed to get you a holiday organised.

Kind Regards
Caroline

Rated 5 out of 5 stars

Quick and efficient

Despite my coming in late at nearly closing time, Katherine managed to book my holiday quickly and efficiently. The usual service from Hays Travel.

July 29, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thanks you for your lovely comments
Katherine

Rated 5 out of 5 stars

Very simple and all questions answered

Very simple and all questions answered. Will certainly book with Hays again it takes all the effort and the trouble out of arrangements. An excellent service, thank you.

April 19, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your lovely comments
Katherine

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