Hays Travel - Pickering Reviews 

798
TrustScore 5 out of 5

5.0

14 Market Place, YO18 7AA Pickering, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Well after years of booking my jollies with Hays, I was was so nearly swayed to book with Spears travel Helmsley on this occasion. They kindly gifted me a free ballpoint pen. They nearly had me with... See more

Rated 5 out of 5 stars

Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... See more

Company replied

Rated 5 out of 5 stars

Welcoming, friendly staff at the Pickering branch who worked very hard, in a quiet, calm environment, to secure us the best deal for our trip to Hong Kong and Japan.

Rated 5 out of 5 stars

Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 Market Place, YO18 7AA, Pickering, United Kingdom

  • 01751 472615

5.0

Excellent

TrustScore 5 out of 5

798 reviews

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5.0

All reviews

(798)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Kieran very patient with us 4 ladies

Kieran very patient with us 4 ladies!
He spent time to answer all our questions and was thorough in checking all our requirements.
Will let you know how the holiday goes 😁 thank you.

May 24, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind comments! We hope you have a great holiday! - Nick & Kieran

Rated 5 out of 5 stars

Excellent

nick was helpful and able to ensure our booking was as we wanted

May 20, 2026
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Reply from Hays Travel - Pickering

Thank you
Nick

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual, Thankyou Caroline.

May 20, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review and booking with us once again.

Kind Regards
Caroline

Rated 5 out of 5 stars

As always, no fuss.

As always, most excellent service and trips booked without fuss.

May 7, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind review and booking with us again.
Kind Regards
Caroline

Rated 5 out of 5 stars

Top notch service

The service we get from the Pickering branch is and always has been the of the highest order. We almost feel that the branch is our second home!!!

May 5, 2026
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Reply from Hays Travel - Pickering

Thank you so much for your lovely kind review. We look forward to always booking your holidays.
Many thanks
Kellie & Team Pickering :)

Rated 5 out of 5 stars

Really good advice for a novice…

Really good advice for a novice traveller and found us a holiday at short notice which fitted all our criteria

May 9, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind review! I hope you enjoy your cruise! - Kieran

Rated 5 out of 5 stars

First class friendly helpful service

First class friendly helpful service. Knowledgeable in all aspects of booking a cruise. We have no hesitation in recommending Hays Travel, that's why we have booked cruises with them since 2020.

May 6, 2026
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Reply from Hays Travel - Pickering

Many thanks for your kind review and thank you for booking with us again. We look forward to booking many more cruises for you in the future too.
Nick & Team Pickering

Rated 5 out of 5 stars

Last minute booking

Personal, attentive, helpful staff

May 2, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review.

Kind Regards
Caroline

Rated 5 out of 5 stars

5 star Team

As always a pleasure to book with the Pickering team. They make everything easy and stress free.

April 29, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review. Always a pleasure to book your holidays.

Kind Regards
Caroline

Rated 5 out of 5 stars

Call was quickly answered

Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents. The final price was even a little bit less than I'd been expecting!

April 26, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind words
Nick

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