Well after years of booking my jollies with Hays, I was was so nearly swayed to book with Spears travel Helmsley on this occasion. They kindly gifted me a free ballpoint pen. They nearly had me with... See more
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Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... See more
Company replied
Welcoming, friendly staff at the Pickering branch who worked very hard, in a quiet, calm environment, to secure us the best deal for our trip to Hong Kong and Japan.
Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 Market Place, YO18 7AA, Pickering, United Kingdom
- 01751 472615
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Was seen immediately and made Jet 2.com…booking for August travel with assistance arranged
Was seen immediately and made Jet 2.com bookings with disability asssitance. Friendly and professsional with all completed within 30 minutes

Reply from Hays Travel - Pickering
Kieran very patient with us 4 ladies
Kieran very patient with us 4 ladies!
He spent time to answer all our questions and was thorough in checking all our requirements.
Will let you know how the holiday goes 😁 thank you.

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering
Easy BookingCaroline was very helpful and made the…
Caroline was very helpful and made the whole process easy.

Reply from Hays Travel - Pickering
Top notch service
The service we get from the Pickering branch is and always has been the of the highest order. We almost feel that the branch is our second home!!!

Reply from Hays Travel - Pickering
Katherine made the booking so…
Katherine made the booking so straightforward and stress free

Reply from Hays Travel - Pickering
Really good advice for a novice…
Really good advice for a novice traveller and found us a holiday at short notice which fitted all our criteria

Reply from Hays Travel - Pickering
Always helpful when I use Hays Travel…
Always helpful when I use Hays Travel in Pickering. Efficient and friendly staff

Reply from Hays Travel - Pickering
Holiday successfully booked for January…
Holiday successfully booked for January 2027 matching price shown on Jet2 App

Reply from Hays Travel - Pickering
First class friendly helpful service
First class friendly helpful service. Knowledgeable in all aspects of booking a cruise. We have no hesitation in recommending Hays Travel, that's why we have booked cruises with them since 2020.

Reply from Hays Travel - Pickering
I've used pickering branch for 40 years…
I've used pickering branch for 40 years and still fabulous service

Reply from Hays Travel - Pickering
Excellent customer service from…
Excellent customer service from Caroline at the Pickering branch.

Reply from Hays Travel - Pickering
5 star Team
As always a pleasure to book with the Pickering team. They make everything easy and stress free.

Reply from Hays Travel - Pickering
Always very helpful and give us good…
Always very helpful and give us good value for our holidays

Reply from Hays Travel - Pickering
Call was quickly answered
Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents. The final price was even a little bit less than I'd been expecting!

Reply from Hays Travel - Pickering
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