Hays Travel - Pickering Reviews 

Excellent staff,know what there doing good staff

Very pleasant and helpful agent. Everything was explained to us in detail, it was a pleasing experience.

Excellent service, patience with us as indecisive customers!

The agent was very pleasant and polite. She listened well and remembered key information relevant to my needs. She demonstrated good knowledge but didn't push a particular solution/holiday type until she had gathered more information. She was able to navigate hiccups in the system during the booking with competence and patience

The staff are amazing at the Pickering branch. Catherine was so patient with us and found us something within our budget. She also gave us some tips for our destination which we're sure will be useful.

My booking for a holiday for two next year was handled brilliantly,efficiently and politely couldn't fault it.

Very easy and staff were lovely

Very friendly staff, understanding & polite

Very helpful & very smooth booking my holiday

Kieran was absolutely delightful. He was extremely helpful and went above and beyond to help us

Caroline dealt with me, this time. As with all the staff at Pickering I was greeted with a smile. Very helpful and able to book me the cruise I wanted within my price range.

Great experience, lovely helpful staff. We return each year

Excellent, friendly & knowledgeable staff. Always a pleasure to do business with Hayes travel at Pickering.

Very experienced team
Excellent service for many years

The staff are friendly, helpful and informative.

As usual, nice and easy to sort out our next holiday.
It’s a lovely local travel agent, all the staff no us, and each and every one of them work hard to help you in any way they can.
I would never use a large company as the personal touch would not be there

As always, helpful, knowledgeable, and professional. Thank you Caroline for organising our trip.