Absolutely fabulous customer service. The 3rd holiday we have booked through hays Plympton, in last 8 months and they are always great. Friendly, go out of their way to get the holiday we want an... See more
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Booked our holiday in the Plympton Branch which we have used previously and the Staff are always amazingly helpful. All paperwork done in about 15-mins and given copies of all documentation Super... See more
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It was a sunday afternoon, just thought we would have a look at holidays, came out with February 27sun & a cruise, so so helpful, didn't rush us even though we were up to closing time.always book th... See more
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Completely satisfied with the booking experience and help from Joanne Cotton from the Plympton branch. Particularly impressed that when we returned to finalise our booking, Joanne was actually on her... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Ridgeway, PL7 2ZN, Plympton, United Kingdom
- 01752927673
4.9
Excellent
641 reviews
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All staff at the Plympton branch were…
All staff at the Plympton branch were very friendly and definitely efficient. Jo spent a lot of time with my wife and I going through exactly what we wanted. We came away very pleased indeed
June 9, 2026
Reply from Hays Travel - Plympton
Thank you for your kind review
As usual Joe was very professional in…
As usual Joe was very professional in booking our holiday to Malta.l always go to Hays Plymton as always great service, thank you.David.
June 7, 2026
Reply from Hays Travel - Plympton
Thanks so much for the lovely review :)
Reply from Hays Travel - Plympton
Thank you for the lovely review
Reply from Hays Travel - Plympton
thank you for the lovely feedback
What a fantastic service!
Really didn’t know where we wanted to go next May, Jo was extremely patient and thorough going through multiple possible choices.
Taking her time never rushing us or pressurising us
We left having booked a holiday and being very pleased with our final choice
The staff in our local Hays are all amazing always making time to get it right, while always being friendly but professional
June 6, 2026
Reply from Hays Travel - Plympton
thank you for the lovely feedback
Reply from Hays Travel - Plympton
thank you for the lovely feedback
The booking process .
The booking process was so easy and the lady that delt with our travel was so kind and caring taking her time to discuss the cruise options.
She even wrote down how to access the ships activities/ trips.
Great service will be coming back next year to book again.
June 4, 2026
Reply from Hays Travel - Plympton
Thank you for your lovely review
We always book through Hays Travel in…
We always book through Hays Travel in Plympton. The service is second to none. Leanne could not have been more helpful.
June 3, 2026
Reply from Hays Travel - Plympton
Thanks so much for your lovely review :)
Leanne
Leanne, who served us, was very efficient and gave us a great, prompt service. Nothing was too much trouble.
May 23, 2026
Reply from Hays Travel - Plympton
Thank you for your lovely review
My holiday.
The service provided at Hayes was excellent.
They were very helpful and friendly,and recommeded the perfect holiday. The whole process is made easy as they arrange everything.
May 10, 2026
Reply from Hays Travel - Plympton
Thank you for your kind review
Its our local travel agent- always…
Its our local travel agent- always friendly and jovial. Very helpful and quick to reply to any enquiries. Very pleased with the service from several bookings.
May 26, 2026
Reply from Hays Travel - Plympton
Thank you for your lovely review
Leanne was extremely helpful and took…
Leanne was extremely helpful and took the time to check extras out and explain clearly what was covered etc.
May 23, 2026
Reply from Hays Travel - Plympton
Thanks so much for your lovely review :)
The friendly professional and flexible…
Excellent friendly, professional and flexible service received from Bethany during booking on 14/5, and the same great service we received from Morgan on 21/5 when we had a query later.
May 14, 2026
Reply from Hays Travel - Plympton
Thank you for your lovely review
In The best high street travel agents.s
The first time I used Hays I was impressed by the staff's professionalism, knowledge, and willingness to take time to find out exactly what I needed. Always a friendly atmosphere, they get to know you. It's the staff. I now use no one else.
May 20, 2026
Reply from Hays Travel - Plympton
Thank you for your kind review !
The travel agent
The travel agent, Atlanta, was very helpful during the booking process and also before answering questions
May 9, 2026
Reply from Hays Travel - Plympton
thank you for the lovely feedback
From the minute you walk into the shop
From the minute you walk into the shop, you are welcomed by smiley happy faces all the staff engage with you and try to give you a good experience,certainly make every effort to find the holiday that you’re looking for at the very best price
May 14, 2026
Reply from Hays Travel - Plympton
Thank you for the lovely review.
Sorry we are still waiting for that coffee machine :)
Kelly from Plympton was great!
Kelly from Plympton branch was so helpful and totally understood my needs. Will be booking my next holiday through her again!:)
May 6, 2026
Reply from Hays Travel - Plympton
thank you for the lovely feedback
Very good service
Very good service, very helpful and it made my holiday booking easy.
Thank you Morgan!
May 5, 2026
Reply from Hays Travel - Plympton
thank you for the lovely feedback
Reply from Hays Travel - Plympton
Thank you for your lovely review
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