Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Excellent service.
Excellent service.Katie was most helpful.Found what we were looking for Normally book holidays ourselves but needed a bit more info as not been to Split before.
June 2, 2025
Reply from Hays Travel - Pocklington
great to hear and thank you for the booking and the time taken to send us the review Stacey Branch manager
Stacey was very helpful and efficient.
June 3, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Always helpful and great holiday deals
Always helpful and great holiday deals Stacey even stayed after hours to process our impulsive holiday booking and was very knowledgeable on the experience.
May 31, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Excellent service at Hayes Pocklington.
Excellent service as usual at Hayes Pocklington . Nothing too much trouble for Kieliegh sorting our next holiday out. Highly recommend this branch.
April 15, 2025
Reply from Hays Travel - Pocklington
Thank you for taking your time to leave you kind feedback and I am glad we could help you once again with your holiday plans
Great experience with stacey
Great experience with stacey at hays on booking was very easy and friendly, we even had a hiccup 2 days before our holiday (no fault of hays) and stacey was a great help to fix. Thank you 🤩
May 20, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Easy Peasy hols
We walked in straight to the travel agents
Desk she booked our holiday straight away
Very efficient and smiley it was a good easy
booking, thank you Kayleigh
May 27, 2025
Reply from Hays Travel - Pocklington
great to hear thank you for choosing Hays Travel Pocklington what lovely feed back thank you Stacey Branch Manager
Was really easy to book our trip thanks…
Was really easy to book our trip thanks to Katie very professional and made experience a pleasure
May 25, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Great service
Great service, knowledgeable and friendly staff. Very efficient booking assistant. Solo holiday to Tunisia arranged and price matched, will pop into Pocklington again.
May 24, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Very Happy 😁
This is the third holiday I have booked through Katie in your Pocklington branch. She handled my enquiry quickly and efficiently and I am delighted with the bookings.
May 14, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Reliable service and advice
Another holiday booked with Hays, goos price, good service and easy process.
April 26, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Hays travel where most helpful when I…
Hays travel where most helpful when I booked my holiday they also make you feel comfortable as well
April 26, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback. :) We look forward to seeing you again in the future.
Good experience at hays pocklington…
Good experience at hays pocklington branch brilliant service and lady was very helpful and professional she was very good would definitely book there again
April 18, 2025
Reply from Hays Travel - Pocklington
Great to hear! Thank you so much for taking the time to send us your review and for choosing Hays Travel Pocklington for your holiday.
We have booked holidays with Hays…
We have booked holidays with Hays before and never dissatisfied. Helen is fantastic at finding us just what we are looking for. I trust her completely to sort out even the finer detail for us, ensuring that our holiday runs smoothly and safely. 5 *
April 20, 2025
Reply from Hays Travel - Pocklington
Great to hear! Thank you so much for taking the time to send us your review and for choosing Hays Travel Pocklington for your holiday.
Nothing to much trouble
Helen in the Pocklington had the patience of a saint, so helpful, eager to sort everything out for our holiday to Malta, and we are delighted to be looking forward to our holiday in the very near future, thank you so much Hays Travel
April 13, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback and we are more than happy to help book your holiday and lovely seeing you in the office :)
Fabulous ladies
Fabulous ladies. Especially Katie. I have booked 3 holidays with her in the past 4 months. Amazing and attentive service always accommodating my needs.
April 7, 2025
Unprompted review
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback and we are more than happy to help book your holiday and lovely seeing you in the office :)
Stacey who is spoke was amazing
Stacey who is spoke was amazing. No messing about all the info I needed was given and as a solo traveller this was a great price. Booked through hays many times and will be doing again!!
April 8, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback and we are more than happy to help book your holiday and lovely seeing you in the office :)
The girls in Hayes are all brilliant…
The girls in Hayes are all brilliant and friendly, we book every time with them they are lovely and so helpful nothing is too much trouble, can recommend them highly
April 1, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your feedback and we are more than happy to help book your holiday and lovely seeing you in the office :)
Reply from Hays Travel - Pocklington
Great to hear and thank you for taking the time to send us your review much appreciated.
Katie was helpful and patient
Katie was helpful and patient. Clearly went through our options, dates and needs, and found us a deal for our next holiday, which I'd been struggling to do online easily.
Great service as always from Hays
April 6, 2025
Reply from Hays Travel - Pocklington
great to hear thank you so much for taking the time to send us your review and thanks for choosing Hays Travel Pocklington for your holiday.
friendly staff very helpful
March 28, 2025
Reply from Hays Travel - Pocklington
Thank you for the lovely feedback Paul and thank you for choosing Hays Travel Pocklington. We hope to help you with any other holidays in the future!
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