Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Price and helpfully staff
August 7, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Hays Travel Pocklington Helen and Katie…
Hays Travel Pocklington Helen and Katie are extremely helpful, knowledgeable and always friendly. You always receive the best service and advice
August 13, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Kayleigh is a fantastic many of staff
Kayleigh helped me book a fantastic trip to New York with my daughter. Everything I requested she found and at the best price. Nothing was too much trouble for her. Kayleigh was professional, caring and quick with her responses.
August 13, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Excellent service
We spoke to Kayleigh at Hays travel on the phone, prior to going to their office, to explain our holiday requirements and dates. The following day at their office Kayleigh had all the information we needed and booked everything for us. No hassle and everything was done very efficiently
August 2, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
The staff work hard
The staff work hard, are patient, follow up and check if all is good, We do not always go with Hays but it is always the top of the list when we start looking for a holiday
August 1, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
I was quite apps this was my first time…
I was quite apps this was my first time booking a holiday on my own, Helen was very helpful, informative and put me at ease so in the end I came away happy and chilled about what I’m doing
August 3, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Very professional company and Kayleigh…
Very professional company and Kayleigh very quickly gave us a quote for a TUI river cruise which was cheaper than booking with TUI so very happy and will definitely use them again xx
August 2, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Friendly welcome and very helpful…
Friendly welcome and very helpful finding what i needed
August 1, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and for your kind words!
Reply from Hays Travel - Pocklington
That's great to hear! Thank you for the booking and the time taken to leave us the review!
Reply from Hays Travel - Pocklington
That's great to hear! Thank you for the booking and the time taken to leave us the review!
Poppy from the Pocklington branch was…
Poppy from the Pocklington branch was amazing very helpful and couldn’t do enough for us answering all my questions that I asked .
July 25, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Stacey was really good with our booking…
Stacey was really good with our booking very efficient and helpful talked us through everything very good service
July 15, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Friendly attentive staff who listened…
Friendly attentive staff who listened to our wishes and found wht we were looking for.
July 5, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Advice and help was friendly and…
Advice and help was friendly and nothing was a problem.
All questions answered.
This is my first visit, it will certainly not be my last! 100% satisfied
July 13, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to leave us the review!
Pocklington Branch excellent customer service
Booked a holiday to Fuerteventura for a week through the Pocklington branch with the very helpful Helen Hopwood thank you once again for your great customer service and booking another holiday for us!!
July 6, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
Good help sorting out a trip.
Kayleigh helped to organise our trip well, keeping us informed at all times and sorting out a problem that arose mid booking.
July 5, 2025
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
Reply from Hays Travel - Pocklington
Great to hear and thank you for the booking and the time taken to send us the review!!
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