Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Reply from Hays Travel - Pocklington
Great to hear and thank you for choosing hays travel Pocklington
quick service and excellent information…
quick service and excellent information and friendly
October 15, 2025
Reply from Hays Travel - Pocklington
great to hear and thank for choosing hays travel Pocklington
Katy was friendly
Katy was friendly, clear, helpful, professional and thorough. Nothing was too much trouble.
October 5, 2025
Reply from Hays Travel - Pocklington
this is great to hear and thank you so much for sending us your feed back really is appreciated.
Effective and efficient
October 5, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays, it is much appreciated
Good experience
We used hays last year for holiday they are all very professional and great people.
This time we had Katie from. Pocklington who helped us and sorted a holiday to kefeloni.
Great job
October 6, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Time to get away to Lanzarote.
I had decided that I wanted to go to Lanzarote and popped in to Hays Travel and saw Katie.. We looked at all the possibilities and I settled on one in Playa Blanca.. in the location that worked for me..
Katie was brilliant, she sorted everything for me and went thoroughly through absolutely everything that I needed to know and book!
I walked out with everything printed off and she even helped me with my app and transferred my boarding passes to my phone wallet. Complete with Euros I left the office with nothing to do till I go on holiday.. Katie was lovely and friendly and super helpful.. and a credit to your company.
October 2, 2025
Reply from Hays Travel - Pocklington
Thank you so much for this lovely review Gavin, we hope to see you again in the future! - Katie
Kayleigh is amazing
Kayleigh is amazing. She always finds us the perfect holiday and answers any questions we have. Genuinely wouldn’t go anywhere else! The whole team is great!
September 17, 2025
Reply from Hays Travel - Pocklington
Thank you for taking the time to leave your lovely feedback and I am happy to read that Kayleigh was able to help you out with booking your family holiday.
Stacey is always very efficient
Stacey is always very efficient, patient when we can't decide and knowledgeable in terms of making suggestions of alternative destinations.
September 23, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Poppy was lovely and persevered to get…
Poppy was lovely and persevered to get us a quality deal for are trip to bali she was do polite and very good with clear communication with a great knowledge of destinations i was shocked to find out that she wasn't the manager with here professionalism
September 10, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review for our apprentice, Poppy. We hope to see you again in the future!
Taylor made trip arranged by Hayes…
Taylor made trip arranged by Hayes travel/olympic holidays, Zante then Kefaliona, all flights, ferry, transfers and accommodation all went to plan. Would definitely recommend.
September 5, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Stacey was extremely helpful and made the whole experience simple
Stacey was extremely helpful
September 10, 2025
Unprompted review
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Just booked two holidays…
Just booked two holidays through Katie Thompson @ Pocklington branch. We spoke via DM then I popped in to pay. Whilst there I booked parking & airport hotel & she was very knowledgeable & made my experience with Hayes efficient & easy.
September 5, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
I booked a holiday with Katie in the…
I booked a holiday with Katie in the Pocklington branch yesterday. Katie booked our last holiday & remembered me so this booking was very quick and easy. She gave us the price we wanted & is always kind & helpful. Would recommend.
September 4, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and I hope to see you again in the future! - Katie
I have always received great service…
I have always received great service from everyone at Hays Travel. Always friendly and helpful.
August 27, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Reply from Hays Travel - Pocklington
So lovely to read and thank you for choosing Hays Travel Pocklington much appreciated.
Hays Pocklington
Hays Pocklington.
Always welcoming with a smile. Straight into action. Listening and responding to our narrative. Knowledgeable and very helpful. We have used Hays for a number of years and will continue to do so.
August 19, 2025
Reply from Hays Travel - Pocklington
So lovely to read and thank you for choosing Hays Travel Pocklington much appreciated.
Another pleasant experience
Kayleigh always looks after us. Quick, efficient service. Knowledgable and helpful. Always willing to check things out. Always try to book through Hays Travel for that extra peace of mind.
August 20, 2025
Reply from Hays Travel - Pocklington
great to hear!thanks for choosing Hays Travel Pocklington
Kayleigh was very very helpful and…
Kayleigh was very very helpful and thorrough
making sure all relevent details were correct
August 20, 2025
Reply from Hays Travel - Pocklington
great to hear! thank you for choosing Hays Travel Pocklington
Excellent service only went to inquire…
Excellent service only went to inquire and ended up booking very friendly even told us about building works next to the hotel
Very impressed
August 19, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
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