Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Very welcoming
As previously we felt welcomed at Hays travel. Unfortunately we did have a bit of a hiccup due solely to Fred Olsen Kayleigh did tried to solve it but couldn't. However she will try another day asap. The shop is always clean and welcoming the staff friendly and helpful.
January 3, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Supercalifragilisticexpialidocious
Supercalifragilisticexpialidocious
Absolutely fabulous
Thanks Poppy
December 20, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Very speedy response
Very speedy response, very good communication and knowledge and experience found us our dream holiday! Thank you.
December 10, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Managed to book with ease
Managed to book with ease. Patience and understanding helped.
November 28, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Poppy is brilliant
November 23, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Very helpful and supportive staff
November 15, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated!
Booked a cruise with Poppy today.she…
Booked a cruise with Poppy today.she was very helpful and professional. A very pleasant experience.
October 31, 2025
Unprompted review
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review, it is much appreciated! - Poppy
Would always recommend Hays
Didn't really know where I wanted to go. However, Kayleigh always manages to find a holiday that matches my wishes. Well-done Hays, spot on again.
October 25, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Helpful, efficient and friendly service
My travel agent Katie was very helpful and friendly and whilst we couldn't find exactly what I was looking for I think we reached a good compromise.
I think the Hays computer system needs updating because it took minutes to book the holiday but much longer to get it onto the Hays system
October 18, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Efficient service.
Poppy contacted the travel company on my behalf, and booked the holiday I wanted, making the adjustments to the travel arrangements that I’d requested. Thankyou.
October 24, 2025
Reply from Hays Travel - Pocklington
great to hear thank you for the feed back
It was so easy we just walked in to…
It was so easy we just walked in to Hays Travel and we were welcomed by Katie who was so very helpful. She had us sorted and booked to go to Corfu the next day! Back now, we had a great time. Wondering where to go next 🤔😁.
October 16, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated
We wanted to book a trip to Canada and…
We wanted to book a trip to Canada and didn’t have a clue how to start.
Hays made it all run like clockwork.
The assistant is called Poppy who was very thorough. I thought she must have been doing the role for years but apparently she has not been qualified long, but honestly you would never know. She was lovely, very helpful, smiley and a great personality.
A credit to the team 😊
October 22, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated
Very welcoming and knowledgeable staff
Very welcoming and knowledgeable staff. Stacey very patient and Chris from Riviera very helpful too.
October 22, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated
Very helpfull,quality product and good…
Very helpfull,quality product and good communication throughout if required ,at all times I felt like if there maybe an issue Hays were there ,once again I had a great experience with Hays organising my travel and accommodation.
October 14, 2025
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated
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