Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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The girls are fabulous at what they do
The girls are fabulous at what they do! I wouldn’t go anywhere else.
January 27, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
The staff were knowlegable
The staff were knowlegable, helpful & polite at all times.
January 29, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Helpful and polite
Helpful and polite. Dealt with all our queries. Explained everything well.
January 31, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Closeby and first class service
Excellent as usual with Katie. Answered all our questions and service with a smile. First class!
January 25, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Helpfull staff knowledgeable pleasant…
Helpfull staff knowledgeable pleasant experience hope it continues like that
January 15, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Perfect Customer Experience
Our enquiry was handled in a friendly,professional and helpful manner with full understanding of our requirements and the reservation was a perfect customer experience, very happy.
January 17, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Fantastic service again
Great professional help and assistance from Stacey at Pocklington branch sorting our holiday . Looking forward to trip knowing any questions or problems will be dealt with efficiently. Thank you
January 17, 2026
Reply from Hays Travel - Pocklington
This is so great to hear thank you for the time taken to leave the review and thank you for choosing Hays Travel Pocklington
Reply from Hays Travel - Pocklington
Great to hear and thank you for choosing Hays Travel Pocklington a pleasure as always
We just booked our xmas holiday at Hays…
We just booked our xmas holiday at Hays in Pocklington with the help from Poppy. She was very friendy with a bright and professional manner, and offered many holiday options. We both left with a smile.
January 16, 2026
Unprompted review
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
I can absolutely recommend Kayleigh
I can absolutely recommend Kayleigh, for her help and advice with our booking. Thank you Kayleigh
January 8, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Kayleigh is always fabulous
Kayleigh is always fabulous. Personal touch as remembers us each time but not sure if that’s a good think or not 🤣. Super service.
January 16, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Stacey at Hays was amazing nothing was…
Stacey at Hays was amazing nothing was to much trouble
January 7, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Special birthday holiday
We recently visited Hays in Pocklington to book a special holiday to celebrate my wife’s 50th and daughter’s 18th birthdays for summer 2027. Poppy dealt with our booking quickly and professionally, arranging everything we asked for. We always find Hays very good to deal with and can’t think of a better place to go to book our holidays.
January 11, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Great advice on City Breaks
Great advice as to which city break would suite us, together with top tips on what to do when we get there.
January 13, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Summer Holiday
Stacey, as always, made booking a holiday easy and stress-free. She found us a great deal for our summer holiday to suit our budget and took care of all of the finer details. Stacey stayed in-touch and communicated everything we needed to know throughout the booking process and answered any questions or concerns we had which is really helpful when booking for a larger family.
January 11, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Cruise
Katie was professional, efficient, listened to our requirements and remained calm and focused when there was an issue with the phones.
January 3, 2026
Reply from Hays Travel - Pocklington
Thank you for the review much appreciated and great to hear!
Smooth booking
Stacey the Manager was very knowledgeable and able to help with the smooth booking of our holiday.
January 9, 2026
Reply from Hays Travel - Pocklington
Thank you for the review much appreciated and great to hear!
The staff in Pocklington office are…
The staff in Pocklington office are always swift to reply and offer great holiday deals
January 8, 2026
Reply from Hays Travel - Pocklington
thank you for the review much appreciated and great to hear!
Professional, attentive, thorough
Our third visit to Hays to source and book a holiday.
Kayleigh has dealt with us each time.
We went in search of a 10 night break in Corfu.
Kaylieigh listens attentively, is patient and presented several locations and options for rooms, tariffs and flights.
No pressure during the visit. We are happy that we visited Hays again and enjoyed our developing relationship.
Hays are a fine choice.
January 6, 2026
Unprompted review
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future
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