Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Brilliant service and great choices of…
Brilliant service and great choices of holidays
March 27, 2026
Reply from Hays Travel - Pocklington
Thank you so much for your feedback. We appreciate your custom. Kind regards, Tonia
Reply from Hays Travel - Pocklington
Many thanks for your feedback, Mr Adamson. Always happy to help, and very much appreciate your custom. Kind regards, Tonia
Great service from Poppy at Hays…
Great service from Poppy at Hays Pocklington. Very caring and great advice for booking my holiday. Neil
March 17, 2026
Reply from Hays Travel - Pocklington
Thank you for your feedback, Neil. Always a pleasure to assist you.
Kind regards, from all the team at Hays Pocklington
Excellent customer service as usual…
Excellent customer service as usual from Stacey . Nothing is too much trouble for her - she is efficient, helpful and extremely knowledgeable!
March 10, 2026
Reply from Hays Travel - Pocklington
Thank you so much for your feedback, Clare. It is very much appreciated, as is your continued custom.
Best wishes from the team at Hays Travel Pocklington
Kayleigh was excellent
Kayleigh was excellent, knowledgeable and highly experienced, She helped so much with her patience and understanding of our requirements. An absolute pleasure to do business with. I will certainly use Hayes again.
Thank you
March 10, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to give us a review, Mr Allman. We very much appreciate your continued custom, and look forward to seeing you to book your next adventure!
Best regards, all at the Hays Travel team, Pocklington :)
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Lovely staff so easy to book a holiday…pocklington
Lovely staff so easy to book a holiday in a relaxed atmosphere
February 28, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Went over and above
We called in to Hays in Pocklington with a loose idea of what we were looking for. Poppy really went over and above in her search for us, concentrated on our initially location and then looked in to a number of other locations before we found the one that suited us all. Thanks Poppy, we really appreciated it!
February 22, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Really efficient and very personable
Really efficient and very personable. Thank you.
February 12, 2026
Reply from Hays Travel - Pocklington
Great to hear and thank you for sending us your review much appreciated and thanks you for choosing Hays Travel Pocklington
Reply from Hays Travel - Pocklington
Great to hear and thank you for sending us your review much appreciated and thanks you for choosing Hays Travel Pocklington
We have dealt with Kayleigh a number of…
We have dealt with Kayleigh a number of times and we have always had a positive visit with her. Very helpful.
February 18, 2026
Reply from Hays Travel - Pocklington
Great to hear and thank you for sending us your review much appreciated and thanks you for choosing Hays Travel Pocklington
Welcoming
Welcoming.
Very helpful. Sorted our airport parking for us.
We got the holiday we wanted.
Great experience as always.
February 17, 2026
Reply from Hays Travel - Pocklington
Great to hear and thank you for sending us your review much appreciated and thanks you for choosing Hays Travel Pocklington
Reply from Hays Travel - Pocklington
Thank you for taking the time to send us a review much appreciated and thanks for choosing Hays Travel Pocklington for your booking
Katie was friendly
Katie was friendly, professional and ensured we had covered al bases in booking our holiday
February 7, 2026
Reply from Hays Travel - Pocklington
so nice to hear and thank you for choosing hays travel Pocklington to plan your holidays and look forward to helping you with any future plans as well
Holiday booked
Poppy was great, she listened to what we were looking for and patiently went through various options until we found the break we were looking for. The advantage of using a travel agent is knowing that nothing has been forgotten. That’s why I keep using Hays at Pocklington.
February 12, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Brilliant efficient service
Brilliant efficient service, Poppy knew what she was doing and got straight on with it. First class.
February 1, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
The service Poppy gave was fabulous
The service Poppy gave was fabulous. Booked with Hays Pocklington a few times and they are so friendly and efficient, finding just what we need.
Always helpful!
February 7, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
I have used Hays travel in pocklington…
I have used Hays travel in pocklington for many years .Picking a holiday is obviously a joy to look forward to .But also not the easiest to book .But the staff .This time Stacey was very helpful. Professional and patient Navigating all the various options etc .And explaining everything along the way .Making sure it was right for me .So thankyou again for sorting out our holiday Very much looking forward to it .Mr Baker
January 27, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
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