Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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You will not be disappointed
We use Hays Travel for all of our holiday bookings.
They are very professional and thorough. Would never hesitate to go back.
July 3, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
I always get 5 star service at Hays…
I always get 5 star service at Hays travel in Pocklington.
All the staff are so friendly and helpful and again Hayleigh has booked me two holidays which are absolutely perfect in every way. We have also been discussing another holiday with my granddaughter for next September and im very confident that she will organise this for me to perfection as it isn’t straightforward as my granddaughter will be travelling from Newcastle and I will be leaving from Leeds airport but I have every confidence it will all run really smoothly. Many thanks to the lovely staff there
June 24, 2026
Reply from Hays Travel - Pocklington
Amanda Dance,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive five-star service from us, especially Kayleigh, and that your holidays are perfect. We are confident that your upcoming trip with your granddaughter will be just as smooth.
Kind Regards
Hays Travel Team Pocklington :)
In a time when everything is available - A travel agent makes a difference…
In a time when everything is available online having an actual person with real-life experience of holidays makes a huge difference. We went in with a basic idea of the holiday we wanted and Stacey was able to refine that into a bookable holiday! Before we went in the choice had been overwhelming but with some simple questions we were able to get that narrowed down to what we wanted. Great service from Hays, and in particular Stacey.
June 23, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
We are elderly and Poppy did our…
We are elderly and Poppy did our booking, she was so patient and professional, really helpful and reassuring, nothing was too much trouble for her.
June 19, 2026
Reply from Hays Travel - Pocklington
Sharon Young,
We're so pleased you had a great experience with us. We appreciate your kind words and are glad we could help.
Kind Regards
Hays Travel
Katie
Katie, in the Pocklington shop was very helpful in finding the best price and flights for our preferred accommodation.
June 9, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
Poppy was fantastic
Poppy was fantastic she found us our perfect holiday to fit our budget, we can’t wait to go now. I highly recommend using Hays travel to book your holidays.
May 31, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave us this lovely review. We hope to see you again in the future!
kind and friendly service.
kind and friendly service.
Katie helped me very much and eased any worries i had.
May 9, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
All staff are amazing
All staff are amazing, always find the best deals would go anywhere else
May 13, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Phenomenal staff
Phenomenal staff, always find the best holiday for me. They are all attentive, kind and friendly!
May 13, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Excellent customer service
Katie was very helpful, quick to respond and really accommodating with our questions. She made booking simple and easy.
May 4, 2026
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review Rachel, we hope to see you again soon! - Katie
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
P&O Cruise
Katie was very helpful and patient and ensured the booking met all our requirement.
WE were very happy with the service received from all the office staff.
May 2, 2026
Reply from Hays Travel - Pocklington
Andy Bowden,
We're happy to hear that our team was helpful and patient, ensuring your booking met all your requirements. We appreciate your positive feedback on our service.
Kind Regards
Hays Travel Pocklington
Very friendly and professional
Very friendly and professional. I found it so much easier to deal with a person rather than the internet
April 27, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Our experience with Hays was Exceptional
Our experience with Hays was exceptional. Stacey was very helpful and knowledgeable.
Made you feel welcome
April 18, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
They listen to what you ask them and…
They listen to what you ask them and find a holiday that is just what you want
April 15, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
Really helpful and friendly
Really helpful, friendly and knowledgeable staff. Very thorough in talking us through all of the options as we had never booked a cruise before.
March 27, 2026
Reply from Hays Travel - Pocklington
Thank you for your lovely review and choosing Hays Travel Pocklington to help you plan your holidays much appreciated and we look forward to helping you in the future.
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