We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... See more
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Myself and two friends decided we wanted to have a short break away in Krakow next year. We spoke with our go to friend Julie in Hays Poole and as usual she went above and beyond for us and we now h... See more
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We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, incl... See more
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Fiona offered us options and made us aware of all the services avaliable and finally made our booking. Very cheerful, knowledgeable and a credit to the company.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Dolphin Centre, BH15 1SR, Poole, United Kingdom
- 01202 672992
4.9
Excellent
1K reviews
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Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always very helpful
June 7, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
From the Maisey family
Steve was very welcoming and went above and beyond to enable 15 of us to go to Disneyland Paris. Thank you so much
June 1, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
P&O Cruise booking
Julie was understood our cruise requirements and completed our booking fully explaining all the steps thoroughly.
June 6, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Staff are always friendle and helpful
Staff are always friendle and helpful, especially Fiona in Poole. They do everything for you to book and prepare your document, hugely competetive rates price match online holiday shops.
Comfortable shops with lots of information
June 7, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
First class assistance and service
First class assistance and service
Would highly recommend
June 5, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always very helpful
Always very helpful, keeping in me in touch of any change in my interery
May 23, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Very helpful staff
Agent very helpful- she couldn’t find exactly what we wanted and couldn’t get through to head office that day(a Saturday )However she got through on the Monday morning & as promised rang us with information. Subsequently we booked holiday.
May 20, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Julie @ Poole hays is just brilliant
Julie @ Poole hays is just brilliant. She finds the best deals and prices
May 23, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Found exactly what we wanted
Found exactly what we wanted, knowledgeable and provided options
Many thanks
May 29, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Vacation
Excellent service as usual. Very helpful staff,nothing to much trouble. Julie in the Poole branch lovely to deal with.
May 28, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Hayes travel Poole
We went to the Poole branch to enquire about a trip to Australia. The The young lady we spoke to, Hannah, was very knowledgeable and talked us through the options. She called someone and explained what we wanted and the price they came back with was very competitive. She then ran through the options and we decided to book our holiday through them . Overall an excellent experience and we will definitely use them again
May 8, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Highly recommended.
Very patient & helpful staff in both the Poole & Broadstone branches.
May 23, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Thanks to Hannah at Hays in Poole
Thanks to Hannah at Hays in Poole. A very patient travel agent. She managed to save me a considerable amount on a long haul & internal flights to Australia. A very simple process.
May 21, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always an enjoyable experience
Always an enjoyable experience. Weve just booked a long haul holiday to New Zealand and everything has been taken care of very quickly. Very thorough and efficient. We’ve always used Hays and always will. Well done Julie!👏
May 20, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Skye was a wonderful young lady...very…
Skye was a wonderful young lady...very knowledgeable and friendly...she found just what we were looking for....the date of experience was 19th May.
May 20, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
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