We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... See more
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Myself and two friends decided we wanted to have a short break away in Krakow next year. We spoke with our go to friend Julie in Hays Poole and as usual she went above and beyond for us and we now h... See more
Company replied
We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, incl... See more
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Fiona offered us options and made us aware of all the services avaliable and finally made our booking. Very cheerful, knowledgeable and a credit to the company.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Dolphin Centre, BH15 1SR, Poole, United Kingdom
- 01202 672992
4.9
Excellent
1K reviews
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Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
George gave a first class…
George gave a first class service,definitely top management material in the very near future,many thanks Dave and Maureen
July 2, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always friendly staff really helpful in…
Always friendly staff really helpful in helping us choose a hoilday that we would like they they go above and beyond wouldn't go anywhere else to book pur hoildays
Anita & mick
July 2, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Every time I speak to Fiona she goes…
Every time I speak to Fiona she goes above and beyond and always seems to find what I’m looking for thank you so much always a pleasure to talk to you
July 1, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Have booked a couple of trips overthe…
Have booked a couple of trips overthe past year. Have found that the staff are very helpful with meeting the requirements wanted for the time away. George has been very accommodating with requests and helping get the most from the holidays and the other staff members in the branch are happy go help if he is busy with a different customer
June 30, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always a great experience
We always ask to see Tom at Hayes travel in Poole as he is always so enthusiastic and helpful
June 26, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
We went to pay for a booked cruise
We went to pay for a booked cruise. While there, told Tom we had seen another cruise with Iglo Cruises. We prefer Hayes so asked Tom. We were able to book the cruise at a lower rate. Thanks Tom and Hays.
June 24, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Friends book a cruise with you and…
Friends book a cruise with you and asked us to come as well. The staff which we saw were so helpful making sure we were all together on the same floor and on the same meal settings.
June 16, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Great friendly service
Great, friendly service. Wouldn't go anywhere else to book a holiday
June 10, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
In short at initial meeting all…
In short at initial meeting all questions/enquiries were answered.
I was happy to be told that I could contact Hays/George anytime within any further questions.
I have not travelled abroad for years ( before online booking) so feel at ease booking face to face. As where online I think I would be worried constantly ( holidays mean relaxation not stress)
June 5, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Julie was very understanding
Julie was very understanding of our needs and was very helpful in organising our cruise.
June 14, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Excellent service
Each assistant we spoke to were very helpful nothing was too much trouble
June 12, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
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