We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... See more
Company replied
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Myself and two friends decided we wanted to have a short break away in Krakow next year. We spoke with our go to friend Julie in Hays Poole and as usual she went above and beyond for us and we now h... See more
Company replied
Fiona offered us options and made us aware of all the services avaliable and finally made our booking. Very cheerful, knowledgeable and a credit to the company.
We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, incl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Dolphin Centre, BH15 1SR, Poole, United Kingdom
- 01202 672992
4.9
Excellent
1K reviews
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Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Very responsive and helpful.
July 18, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Great service
We dealt with George who was very professional and friendly and got us the holiday we wanted at the price we wanted to pay, this is the 2nd time we have been helped by George.
July 23, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Full knowledge of the holiday…
Full knowledge of the holiday destination we chose and a complete understanding of our requirements. That's a recipe for a good service!
July 14, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Great service as usual would never go…
Great service as usual would never go anywhere else, staff are excellent
July 20, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
My requirements were listened to and…
My requirements were listened to and subsequently we booked by both Skye and Stephen
July 12, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Holiday for 2027 all sorted
We intended to discuss ideas and throw around suggestions for a holiday departing from Bournemouth. One thing led to another and the lovely lady Skye booked us exactly the holiday we were after, including extras we asked for. She was helpful and had lots of advice. Crete here we come!
July 17, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always book through Hays Poole
Always book through Hays Poole - exceptional service and there if needed
July 18, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Friendly and efficient staff
We have been going to Hayes travel for years , we have always found the staff friendly and efficient, this booking was no exception, Julie is extremely knowledgeable and nothing is too much trouble in finding you the perfect holiday, in this instance it was a cruise.
July 17, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Reply from Hays Travel - Poole
Thank you for your kind comments :)
Thank you Steve
Steve was very patient and helpful. Managed to find a a great deal on a short cruise. Normally I’m a Cunard only cruiser but I was tempted to try FredOlsen after Steve’s hard work. 🤞it will be as good as I hope. Watch this space. Helen Hibbert.
July 14, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Always made to feel welcome when going…
Always made to feel welcome when going to the shop Treated as a person and friend rather than a customer.
Knowledgeable and helpful staff.
July 3, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Stress free booking from start to…
Stress free booking from start to finish. I would highly recommend
July 13, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Very pleasant experience
Very pleasant experience. Staff were very helpful and friendly. Double checked all our requests.
July 11, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Could have been more helpful,Only…
Could have been more helpful,Only giving me answer to my questions.
July 12, 2026
Reply from Hays Travel - Poole
Thank you for your feedback. We appreciate your comments hope to assist you again in the future :)
Hays Travel Poole is the best nothing…
Hays Travel Poole is the best nothing is too much trouble. STEVE you're 1 in a million
Thank you
July 10, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
The staff are very knowledgeable
The staff are very knowledgeable, friendly and efficient.
They spent quite some time in meeting my requirements.
It was a lovely experience.
Full marks to Hannah and Tom.
July 10, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Julie in poole always gives 💯 xx
July 8, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
Steve was Brilliant very Helpfull for…
Steve was Brilliant very Helpfull for or the Info Req
June 28, 2026
Reply from Hays Travel - Poole
Thank you for your kind comments and your booking! :)
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