Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
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Was able to check the holidays available. Get a pint off for the holidays and then was able to get a call back to book our preferred holiday. They also completed our online check-in.
Company replied
Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
452 reviews
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The staff was friendly and very helpful…
The staff was friendly and very helpful and asked a lot of questions to get the right holiday
November 1, 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback 😊
They are very helpful
The girls in Hays travel are just brilliant Karen got us a brilliant deal for our holiday I have been using hays travel for our last couple of holidays
November 1, 2025
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
Knowledgeable and efficient service…
Knowledgeable and efficient service from a very pleasant and helpful staff. They got a better deal for us than we could find online. Highly recommended.
October 11, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Great Experience
Natashia was so helpful nothing was too much bother. She took time and looked up different holidays for me. I just told her what I was looking. We are just home from Menorca and we had a fab time hotel, food and area was first class so close to everything.
October 5, 2025
Reply from Hays Travel - Portadown
Thank you for the Lovely feed back. We are glad to hear that you enjoyed your holiday
Reply from Hays Travel - Portadown
Thank you for the lovely review
Reply from Hays Travel - Portadown
Thank you for the lovely review
Karen (Portadown)
Karen (Portadown) is so knowledgable and helpful. She had a great understanding of what type of holiday I was looking for, she understood my budget and my wish list. She’s very friendly and professional and gets you booked up quickly!
October 14, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely review
Great customer service at Hays Travel Portadown
I visited Hays Travel in Portadown and was really impressed with the help I got from Ciarna. She definetly went the extra mile to find us a lovely holiday in Tenerife ☀️ The friendly and helpful customer service I received from Ciarna was brilliant - I would definitely recommend using Hays Travel in Portadown! 😀
October 11, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely review
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Hays is a brilliant company
Hays is a brilliant company. Wouldn’t go to any other company. The staff are very friendly. Natasha in portadown is so lovely
September 10, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Good experience
Very Friendly service made sure we got wot we want for our holiday a good experience
September 2, 2025
Reply from Hays Travel - Portadown
Thank you for your incredible feedback :)
Reply from Hays Travel - Portadown
Thank you for your lovely feedback :)
Very helpful consultant
August 31, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Very pleasant and helpful staff…
Very pleasant and helpful staff especially Joanne who was so polite.
August 29, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback
Karen was very helpful during my…
Karen was very helpful during my booking experience
August 20, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
Honestly the girls in the Portadown…
Honestly the girls in the Portadown store are amazing, always so helpful and great craic. Wouldn't go anywhere else to book a holiday
August 16, 2025
Reply from Hays Travel - Portadown
Thank you for the lovely feedback.
The girls where really good and helpful…
The girls where really good and helpful in getting me set up for our first cruise.
August 19, 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Staff are friendly
I found the girls very helpful and informative. They couldn’t do enough for me.
August 16, 2025
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
Reply from Hays Travel - Portadown
Thank you for your lovely feedback.
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