Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... See more
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The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... See more
Company replied
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we... See more
Company replied
Booking as a group was made so easy The lady was so helpful she delt with our family booking in a very professional manner Gave good understanding of our cruise. We left feeling really happy Tha... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
344 Woodchurch Road, CH42 8PG, Prenton, United Kingdom
- 01516 084801
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Brooke was very helpful and…
Brooke was very helpful and professional. Booking holidays with Hays is always trouble free.

Reply from Hays Travel - Prenton
All the staff in my local Hays in…
All the staff in my local Hays in Prenton are great. So helpful and knowledgeable. I wouldn't book with anyone else.

Reply from Hays Travel - Prenton
Rome is always a good City to visit
Rome is always a good City to visit. The San Marco Hotel was within 10 minutes walking distance of the Termini Train Station.
The room was clean and the bed was comfortable. The only downsides were that there was no tea/coffee making facility within the bedroom.
The breakfast offered a choice of cooked breakfast or choice of meats and cheeses.
The staff were very helpful
The hotel was between 2 metro stations - the Termini metro (10 minutes walk) and the Castro Pretrio (5 to 10 minute walk)
There were cafes right next door to the San Marco Hotel for evening meals and a drink.
The Termini Train Station had a food hall on the first floor, with a good selection of cafes and restaurants .
From the Termini you could book bus tours and also transfers to either of the airports in Rome
Rome has a lot to offer. Do your homework before you go and enjoy your holiday in Rome

Reply from Hays Travel - Prenton
We booked our holiday yesterday at…
We booked our holiday yesterday at Hayes Travel Prenton, Tilly is always amazing when booking for us, she makes sure everything that we want is sorted for us, absolutely nothing is too much trouble to her, it is such a pleasure to go in and see Tilly and all of the other lovely pleasant staff that work there

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
Our booking experience was extremely…
Our booking experience was extremely professional and friendly putting us at ease during the whole procedure. We always enjoy booking with Hays Travel.

Reply from Hays Travel - Prenton
So happy to help and yes they were
Welcoming and attentive. I wasn’t sure of my destination for two age groups, myself, a pensioner and 20 year old grandson. Guided through options with constructive and helpful advice from Brooke, a kind and experienced young lady. She understood immediately what sort of holiday, resort and facilities would meet our requirements. Brooke was professional throughout guiding me through all aspects of the holiday and the resort we would be visiting. Our holiday was booked with confidence that all elements were covered, we would be looked after by Hays and the travel company. Thank you Brooke and Hays Travel.

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
Honest and helpful service
Honest and helpful service, good advice on holiday information too. Molly was really brilliant 🤩.

Reply from Hays Travel - Prenton
Member of staff was very helpful and…
Member of staff was very helpful and sorted us out with very nice hotel looking forward to going

Reply from Hays Travel - Prenton
FAB - U - LOUS SERVICE
I CAN NOT SPEAK HIGHLY ENOUGH ABOUT THE SERVICE I GOT FROM THE GIRLSS
TILY AND THE TEAM MET ALL OF OUR NEEDS AND THERE WERE MANY!
REASSURANCE, KNOWLEDGE, EASE....
IT GOES A LONG WAY IN A SCARY WORLD OF BOOKING A HOLIDAY THAT FEELS SAFE x
THANK YOU HAYS ..... AS ALWAYS xxxx

Reply from Hays Travel - Prenton
The two agents I dealt with were…Tilly and Brooke
The two agents I dealt with were extremely helpful. They made efforts to find out answers to my questions. They always got back to me if they said would. I was very impressed with the overall experience

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
Excellent service as always
Excellent service as always. Always book my holidays through Kim or Tilly. Both are so helpful, always go above and beyond.

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
Agent gave plenty of time
Mollie the travel agent gave us plenty of time, choice and information to ensure we picked the holiday we wanted

Reply from Hays Travel - Prenton
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