We had no experience of cruising but my wife's grandmother was Norwegian and she felt she needed to experience at least once a visit to Norway. But being unsure and nervous of cruising we were guid... See more
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Kelly was brilliant (as always) gave us few options all brilliant choices, we chose where we wanted to stay & Kelly arranged the rest, adequate flight times, transfers, we're all really happy
The whole experience from sitting down at the desk was easy going, Our agent Grace was very professional and communicated with us and the cruise line at a steady pace, making sure we understood al... See more
Amazing service grace was amazing and found us a fabulous holiday.I had many requirements due to my elderly mum and she found us exactly what we were looking for
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
685 reviews
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Friendly knowledgable staff
Friendly knowledgable staff. Made the booking quick and easy.
Excellent service from Hays Prescot again.
May 3, 2026
Hays did it again👍
Dawn our Hays Travel advisor was very knowledgeable, friendly and patient.
(as they all are in Hays Prescot)
We had budget to work to and an open mind of where to go.
Dawn found us a holiday that ticked all our boxes (and a few more)
We always use Hays Travel for good reason.
May 9, 2026
Friendly knowledgeable staff
May 8, 2026
Kelly always gives a good service,is…
Kelly always gives a good service,is patient and nothing is too much trouble.
May 7, 2026
As always Dawn Prescot very…
As always Dawn Prescot very professional goes the extra mile to help.
April 30, 2026
We had no experience of cruising but my…
We had no experience of cruising but my wife's grandmother was Norwegian and she felt she needed to experience at least once a visit to Norway. But being unsure and nervous of cruising we were guided by Dawn who reassured us and covered everything we needed to know answering all our questions.
Nothing was too much trouble for her and she was very patient and understanding with us. Dawn had so much knowledge of the travel industry and has the biggest and most welcoming smile. We will definitely be using Hays Travel for future bookings.
April 23, 2026
The lady was very helpful to us and…
The lady was very helpful to us and we'll go again thanks
May 5, 2026
Brilliant service friendly got was the…
Brilliant service friendly got was the holiday we wanted and more Brilliant very happy
May 3, 2026
Lovely staff
Lovely staff. Friendly and helpful. Lots of knowledge and able to book the perfect holiday. Kelly was brilliant and is an asset to Hays
May 2, 2026
Amazing service grace was amazing and…
Amazing service grace was amazing and found us a fabulous holiday.I had many requirements due to my elderly mum and she found us exactly what we were looking for
April 25, 2026
Kelly was brilliant (as always) gave us…
Kelly was brilliant (as always) gave us few options all brilliant choices, we chose where we wanted to stay & Kelly arranged the rest, adequate flight times, transfers, we're all really happy
April 29, 2026
So polite and helpful comfortable and…
So polite and helpful comfortable and good conversation very informative about my hotel choice and area that i will be visiting excellant service wouls advise all to go to book ypur dream holiday thank you for your support and kindness towards me.
April 29, 2026
We have been booking in St Helens…
We have been booking in St Helens branch for a number of years. However, Ruby who booked all our holidays has moved on. So we are going to use Prescot branch which is closer to home. Shawny who booked our holiday gave us a first class service she promised me a phone call today which she had just done. Looks like it will be Shawny to book our holidays in the future. Thank you.
April 23, 2026
Helpful friendly staff who provide an…
Helpful friendly staff who provide an efficient service.
April 16, 2026
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