Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
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I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect... See more
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
782 reviews
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Friendly and helpful.
August 15, 2026
Helpful friendly staff
Helpful friendly staff, we always book through Prescot as the service is exceptional
August 16, 2026
Dawn was very helpful and made sure we…
Dawn was very helpful and made sure we picked the holiday that was right for us. She is always pleasant and friendly and goes above and beyond.
August 19, 2026
Always so helpful and happy staff and…
Always so helpful and happy staff and find us the perfect holiday even on short notice !
August 8, 2026
Great customer service
Great customer service, informed and friendly.
Very satisfied with the value of the holiday chosen.
Great selection of holidays to choose from.
August 15, 2026
Helpful plesent dawn knew what I…
Helpful plesent dawn knew what I needed and looked for the right place she was very acomadaiting can’t wait for this holiday
August 12, 2026
Great service again from the team in…
Great service again from the team in Prescot. Found what I wanted, good price, and so friendly 😊
August 9, 2026
5star,All the staff are very helpful…
5star,All the staff are very helpful and knowledgeable,we’ve booked many a holiday through them
August 5, 2026
Excellent service
Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all questions we had. The service we received was 10/10 and couldn’t fault it at all. The store was nice n bright clean and presentable and the other staff in there at the time also seemed very pleasant.
August 11, 2026
The lady who looked for our holiday was…
The lady who looked for our holiday was lovely and very patient
August 8, 2026
Very helpful
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
July 30, 2026
Fantastic Customer Service!
I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager , Anthony came into the Reception area and assisted me immediately. He was friendly ,professional and efficient. It was a refreshing change to discover such a high standard of customer service in the world of today. The staff are welcoming and genuinely want to help. Thank you so much for your time I really appreciated it.
August 7, 2026
Unprompted review
Staff are amazing and always find me…
Staff are amazing and always find me what I want at a great price..
August 5, 2026
First class service.
First class service. Jenna helped us make up our minds and get the best deal. Very patient and genuinely interested in getting the ideal break away to suit our needs. Very happy indeed. Thanks for the effort that was put in. All done with a smile. ✔️
August 4, 2026
The Staff are so friendly and helpful…
The Staff are so friendly and helpful and willing to go the extra mile.
August 2, 2026
We dealt with Kelly who was patient and…
We dealt with Kelly who was patient and helpful , in us making the right choice of destination very professional and pleasant .
August 1, 2026
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