Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
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I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
Helpful plesent dawn knew what I needed and looked for the right place she was very acomadaiting can’t wait for this holiday
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
773 reviews
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Proper face to face travel agent staff…
Proper face to face travel agent staff affable funny and good all round.Lovely young lady in the prescot office (called her girl a load of times) remembered me from a previous booking😂 (no show Tenerife)Good group of people always a good experience even when they wanted me out the door 😂😂😂 recommended
July 19, 2026
Excellent Service as per Usual.
Excellent Service as per Usual.
....We wouldn't look anywhere else...
The Staff are Brilliant!!!!
July 12, 2026
Very satisfied
Dawn delt with our enquiry very efficiently, covering every detail of our booking, taking time to understand our needs and dealing with them very effectively and efficiently very pleased indeed.
July 17, 2026
I thought the staff were brilliant and…
I thought the staff were brilliant and Anthony in particular went out of his way for us
July 8, 2026
Amazing 🌟 🌟 🌟 🌟 🌟 service from Anthony…
Amazing 🌟 🌟 🌟 🌟 🌟 service from Anthony at Hays Travel as always ! Really helpful , friendly and super fast booking process , Thankyou so much ⭐
July 14, 2026
Anthony at Prescot office was very…
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect flight matching what we needed whilst still keeping the price as low as possible. Five star service as always from a very friendly member of staff on a very hot day!! Thanks Anthony you’re a star.
July 12, 2026
Excellent professional felt at ease…
Excellent professional felt at ease choosing my holiday run through every aspect of my holiday pointing out things I didn’t realise I was untitled to came away at ease with my choice a happy customer recommend to my family and Friends with a smile
April 26, 2026
Staff in this shop are lovely they go…
Staff in this shop are lovely they go out their way to help you lovely people i would not go anywhere else hays travel is the best .
July 5, 2026
Helpful and listened to my pass holiday…
Helpful and listened to my pass holiday experience when I thought hays/jet2 let me down
July 11, 2026
Staff in hays travel Prescot are always…
Staff in hays travel Prescot are always so helpful and friendly.
July 11, 2026
It was the staff
It was the staff. Very pleasant. Get good vibes
I've always used Hays travel in Prescot.
I know their going to make my holiday experience the best.
July 8, 2026
Always really helpful and friendly in…
Always really helpful and friendly in this Prescot shop.
June 30, 2026
The Hays Travel experience
Each time my husband & I enter Hays Travel in the Prescot branch, we are always greeted with welcoming smiles all round & the Staff are eager to help you find that perfect holiday.
July 7, 2026
I all ways keep going back to
I all ways keep going back to
Hays Travel in Prescot because they offer fantastic customer service
January 9, 2026
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