Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
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See what reviewers are saying
I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect... See more
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
775 reviews
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The Hays Travel experience
Each time my husband & I enter Hays Travel in the Prescot branch, we are always greeted with welcoming smiles all round & the Staff are eager to help you find that perfect holiday.
July 7, 2026
I all ways keep going back to
I all ways keep going back to
Hays Travel in Prescot because they offer fantastic customer service
January 9, 2026
Excellent service for every member of…
Excellent service for every member of staff brilliant advice and never over sell
July 5, 2026
Grace was excellent
July 2, 2026
Prescot hays travel
Great experience as usual all the staff are very good at their job, and make you welcome. Great experience recommend them highly
July 1, 2026
Kelly my travel agent was extremley…
Kelly my travel agent was extremley helpfull in booking my holiday in Prescot store. She went through the booking explaining the hotel & resort to me which looks very nice & nothing was to much trouble for her.
June 30, 2026
From commenting on a Holiday post on…
From commenting on a Holiday post on Facebook to booking the same holiday in the shop, Grace was absolutely fantastic throughout! Great communication and phenomenal service.
June 30, 2026
Dawn our agent
Dawn our agent, was very helpful, listened to what we wanted , and we are really happy with the booking we chose. I'm sure the hotel will be fine...I'll let you know
June 24, 2026
Holiday made perfect Everything was perfect from booking…
Everything was perfect from booking picking the extras where to go and stay staff very helpful sorted coach all paperwork labels everything was taken care of thank you very much all staff at hays travel 10 out of 10
June 17, 2026
Excellent staff went through everything…
Excellent staff went through everything with us. Hassle free and would definitely recommend
June 21, 2026
Shauny
Shauny was absolutely brilliant we received a call saying the hotel we booked wasn't available she sorted another hotel straight away.
June 20, 2026
Staff friendly
Staff friendly and the assistant who helped us with our holiday was really helpful and pleasant
June 25, 2026
prescot branch
we can instruct your agents what we would like and need and then we get a call back with all the details,it saves us a lot of time,we also like the structured payments that is offered,all the staff at prescot go above and beyond when we go in to book a holiday,thanks
June 25, 2026
Very good service throughout and Dawn was pleasant but professional
Very good service throughout
June 20, 2026
Got us a good deal listened to what we…
Got us a good deal listened to what we wanted, we have gone to you a few times and had no isues very good indeed .Friendly staff.
June 23, 2026
Jenna in the Prescot branch was so…
Jenna in the Prescot branch was so helpful in helping me choose my holiday I couldn’t have asked for better service
June 11, 2026
Great personal service from Dawn
Great personal service from Dawn, very helpful, great communication and holiday booked quickly with no fuss. Dawn was also great at making sure I had all the extras I needed to make the holiday work for me
June 16, 2026
Holiday booked
Yes another holiday booked all the staff are very knowledgeable and friendly always get great service at a reasonable price for our holiday thank you
June 13, 2026
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