Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
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I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Anthony at Prescot office was very welcoming, nothing was too much trouble and he remembered me from my last visit in December. He listened to what I needed and didn’t rush until he found the perfect... See more
Very helpful, quickly found hotel we wanted, advised only two left of room type needed, talked about hotels amenities and the resort itself.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
775 reviews
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Amazing service grace was amazing and…
Amazing service grace was amazing and found us a fabulous holiday.I had many requirements due to my elderly mum and she found us exactly what we were looking for
April 25, 2026
Kelly was brilliant (as always) gave us…
Kelly was brilliant (as always) gave us few options all brilliant choices, we chose where we wanted to stay & Kelly arranged the rest, adequate flight times, transfers, we're all really happy
April 29, 2026
So polite and helpful comfortable and…
So polite and helpful comfortable and good conversation very informative about my hotel choice and area that i will be visiting excellant service wouls advise all to go to book ypur dream holiday thank you for your support and kindness towards me.
April 29, 2026
We have been booking in St Helens…
We have been booking in St Helens branch for a number of years. However, Ruby who booked all our holidays has moved on. So we are going to use Prescot branch which is closer to home. Shawny who booked our holiday gave us a first class service she promised me a phone call today which she had just done. Looks like it will be Shawny to book our holidays in the future. Thank you.
April 23, 2026
Helpful friendly staff who provide an…
Helpful friendly staff who provide an efficient service.
April 16, 2026
Friendly welcoming staff
Friendly welcoming staff, not rushed able to talk about what matters most for my holiday
April 18, 2026
Friendly staff
Friendly staff. Really helpful. No pressure. Relaxed. Showed us a variety of holidays we even booked 2 holidays we will deffo be back
April 19, 2026
We have been going to the store for…
We have been going to the store for years and we are always made welcome by all the staff, they know what we like and it makes it easy to book a holiday
April 19, 2026
Excellent service as usual.
April 11, 2026
Quick & easy to book.Went into the shop…
Quick & easy to book.Went into the shop to price a cruise & booked there & then.
Price was cheaper than booking direct with P&O.
April 18, 2026
Really great service from Ant!
April 15, 2026
Helpfully and friendly staff especially…
Helpfully and friendly staff especially Anthony who is very knowledgeable about holidays and has always got us a good deal.
March 24, 2026
Brilliant services from this store…
Brilliant services from this store ,book all our holidays here wouldn't go anywhere else
March 25, 2026
Excellent customer service agent Jenna
Excellent customer, service excellent knowledge of hotel and resort, agent was friendly enthusiastic and very helpful
March 19, 2026
Hayes Travel every time, thank you.
Kelly was first class with me and Rosemary my friend. Totally helpful with everything we needed to know we cannot praise her enough thank you.
March 17, 2026
Holiday bound!
Friendly staff member,nice ambiance in shop,quick and efficient,thank you Anthony!
March 11, 2026
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