Hays Travel - Prestatyn Reviews 

It is 5/5 but there is always room to improve

Excellent service_ went through everything we wanted to find us our holiday.
Joanne was very polite experienced & warming to our holiday needs.
Always a pleasure to book through this branch with all staff excellent in what they do.

Excellent staff, very efficient and helpful.

First class experience. Paula was professional, friendly and couldn't have been more helpful. This is not the first time, we have used Hays Travel. On every occasion, we have been pleased with the service the staff have given to us. We wholeheartedly recommend this company who will organise your holiday of a lifetime.

Joanne was very helpful and efficient.

Easy to get quote very helpful

Lots of patience and plenty of information

Warm welcoming staff, in particular Paula Light foot. She has so much patience and goes that extra mile to get you what you want, nothing is too much trouble. Paula takes the stress out of picking the right holiday for us and our needs.

All the girls are so welcoming at the prestatyn store you should be proud of them .My last 4/5 holidays have now been booked there and will continue to book in the future.

Excellent service from all of the staff, especially Paula!
We always book our holidays at the Prestatyn branch, the staff are very helpful and always professional.
Thankyou to all!

If I was 90 years old! how would I be able to book my holiday online? Answer, no big company cares about older people! But at least with Hays I can walk into a shop on our high street and be greeted with a smile and treated with dignity. I'm not 90, but one day I will be, and so will the companys that don't care for their elderly.

Very friendly and helpful went through everything we needed and it was a quick and easy process to get our family holiday this year booked. Can not thank you enough and highly recommend Hays Travel.

Very friendly ☺️ and patient staff always knowledgeable and helpful

Paula and Leah were great

Booked a holiday yesterday with Keeley. She had a lot of patience and spent time giving us advise and information as we were unsure on our holiday destination. Keeley listened to us and offered help and support. She helped me to install relevant apps on my phone which was a big help. Keeley was very friendly and professional.

Various cruises explained and prices and what would be available on all inclusive

Good staff who know what their doing

Very helpful and made everything very easy

Agent was very helpful, nothing was too much trouble. Several river cruises were discussed and, eventually a selection was made and a booking done.