Hays Travel - Preston Morrisons Reviews 

823
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


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Rated 5 out of 5 stars

Another great experience with Ben at Hays Travel, Preston Docks Our 4th booking this year! Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunar... See more

Rated 5 out of 5 stars

The staff at the branch at Riversway Preston which we mainly go to and the preston town centre branch have always been very helpful. Not pushy in any way just trying to find you with the right holiday... See more

Company replied

Rated 5 out of 5 stars

Going above and beyond to find a hotel with wheelchair accessible shower/bathroom in Egypt. Last minute booking with endless phone calls chasing up information for us. Professional in every sense. Che... See more

Company replied

Rated 5 out of 5 stars

Nicola was very helpful and found us the best holiday she could within a certain amount of money . I will always book with hays travel as they go above and beyond for you.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

823 reviews

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4.9

All reviews

(823)

124,980 reviews in the last 12 months

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Rated 5 out of 5 stars

I book all my hols with hays travel at…

I book all my hols with hays travel at riverside the girls are so helpful nothing is too much for them to do .I've booked my hols for last 12 years .the girls are credit to the company .

July 24, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you Susan. It's always a pleasure to book your holiday. Thanks for your nice comments, it's appreciated.

Rated 5 out of 5 stars

Wimbledon 2027 booking

Gail was very informative and went above snd beyond to ensure our booking.

July 24, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your kind words. I'm sure you will have a fantastic time. Thanks Gail

Rated 5 out of 5 stars

very efficient booking as usual same…

very efficient booking as usual same pleasant and quick service as usual.

July 21, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you once again for booking with us, we really appreciate you repeat custom and hope you have a fabulous cruise :)

Rated 5 out of 5 stars

Only went to exchange money and ended…fantastic

Only went to exchange money and ended up booking a holiday great service great price very helpful staff. 😀😀😀

July 16, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the great review! You will have a fab time on holiday, we look forward to seeing you in store again soon :)

Rated 5 out of 5 stars

Again very helpful

Again very helpful, sorted my holiday in 10 mins, would’nt go anywhere else, thanks

July 17, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review. Hope you have a lovely holiday.

Rated 5 out of 5 stars

Great travel agent booked several…

Great travel agent booked several holidays and lovely helpful and friendly staff

July 16, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your 5 star review and for your lovely comments, we really do appreciate you booking with us and hope you have a wonderful holiday :)

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Very helpful
Staff know their job x

July 13, 2026
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Reply from Hays Travel - Preston Morrisons

Thanks you for your lovely comments and for booking with us again, we really appreciate your kind words and repeat custom. Have a fabulous holiday :)

Rated 5 out of 5 stars

Nicola was very helpful and found us…

Nicola was very helpful and found us the best holiday she could within a certain amount of money . I will always book with hays travel as they go above and beyond for you.

July 13, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your lovely comments and your 5 star review, we really do appreciate you booking with us and hope you have an amazing holiday :)

Rated 5 out of 5 stars

Always a pleasure

The staff here are amazing
They look after you n take u through your holiday booking step by step
Well done Girls
Thanks Christine

July 6, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your lovely comments, we really do appreciate them. We hope you have an amazing holiday and look forward to seeing you in store again very soon :)

Rated 5 out of 5 stars

Great service level

Great service level, Debbie has been fantastic and very knowledgeable

July 11, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the lovely review!

Rated 5 out of 5 stars

When I book a holiday at Hays I feel…

When I book a holiday at Hays I feel confident that everything is fine. The ladies are very efficient and confident in what they do. Thats why i go back.

July 2, 2026
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Reply from Hays Travel - Preston Morrisons

Hi Mrs Whittle, Thank you for your kinf=d words. It's appreciated.

Rated 5 out of 5 stars

Gail was so helpful

Gail was so helpful, she answered all of our questions and helped with all the concerns we have with taking a disabled adult on holiday.
She went above and beyond.

July 8, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review. I'm glad you was happy with the service instore and hope you all have a lovely holiday.

Rated 5 out of 5 stars

Great Service

Was happy with the response and information I received when looking at booking a holiday.

July 7, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your five star review, we hope you have a fabulous holiday :)

Rated 5 out of 5 stars

Quick location of holiday selection and…

Quick location of holiday selection and details given before efficient delivery of booking.

July 6, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your five star review, we really appreciate your kinds comments and wish you a lovely holiday :)

Rated 5 out of 5 stars

Fabulous staff

The staff could not do enough for you, friendly knowledgeable and helpful.

July 5, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely feedback! We look forward to seeing you i store again soon :)

Rated 5 out of 5 stars

Very professional service

As always the service was very efficient, delivered in a friendly but professional manner.

July 1, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us again and for your lovely kind comments, we hope you have a wonderful holiday.

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