Hays Travel - Preston Morrisons Reviews 

853
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


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Rated 5 out of 5 stars

Have used Hays Travel at Preston marina Morrisons to book our holidays to Turkey twice a year for the last few years as we book with friends who live local. The staff are brilliant and nothing is to m... See more

Company replied

Rated 5 out of 5 stars

Hays travel, Morrisons. Preston Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from... See more

Company replied

Rated 5 out of 5 stars

Debbie dealt with us and she was awesome from start to finish and beyond.... We went in and explained our budget and what we were looking for, she did not try to sell us anything other than what we as... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Ben at Hays Travel, Preston Docks Our 4th booking this year! Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunar... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

853 reviews

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4.9

All reviews

(853)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service again would not…

Brilliant service again would not hesitate to recommend this travel agency. Professional and friendly nothing is to much trouble .
Debbie was fantastic and so helpful 😀 😊

June 2, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the wonderful feedback, we look forward to seeing you in store again!

Rated 5 out of 5 stars

Had a lovely lady called debbie she was…

Had a lovely lady called debbie she was very helpfuly i never booked a hoilday like this before . I wanted to do somethink nice for my 50th next year . She told us about this hoilday and that she had been on it and she said we woukd really enjoy this one .she was very friendly helpfully and lovely

May 31, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely feedback! You will have a great time on your cruise :)

Rated 5 out of 5 stars

Always amazing customer service from…

Always amazing customer service from the staff at Hays Preston Morrisons. Always find me a great deal. Wouldn't book anywhere else.

May 17, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your lovely 5 star review, we hope you have a lovely time

Rated 5 out of 5 stars

As everyone was busy in the shop

As everyone was busy in the shop, one of the ladies from the cash/currency booth asked if she could help, she was very helpful until someone was able to take over. We was offered a drink during our search, all the staff were very polite and attentive.

May 24, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your kind comments and for booking your holiday with us, we hope to see you in store again very soon and wish you a lovely holiday :)

Rated 4 out of 5 stars

We went to the branch in Morrison on…

We went to the branch in Morrison on the docs which is easy to get there and free parking. The staff did her well to look for our holiday. Quick process. Also advised to get the taxi from the airport which reduced the cost of our holiday. When I mentioned about the blue light card discount the manager Debbie gave us good discount as well. Overall staff and service was very good.

May 17, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for taking the time to leave a review. Hope you have a lovely holiday.

Rated 5 out of 5 stars

The staff at the branch at Riversway…

The staff at the branch at Riversway Preston which we mainly go to and the preston town centre branch have always been very helpful. Not pushy in any way just trying to find you with the right holiday and within your budget. The other staff also interacting with comments oh its lovely there, or theres a particular nice beach etc etc. Very helpful.

May 14, 2026
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Reply from Hays Travel - Preston Morrisons

This is a lovely review, thank you so much! We look forward to seeing you in store again soon :)

Rated 5 out of 5 stars

The young lady was very helpful and…

The young lady was very helpful and friendly and went to a lot of time to find us the coach holiday we wanted.

May 14, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your 5 star review, we really appreciate your custom and hope that you have a lovely holiday.

Rated 5 out of 5 stars

great customer service

great customer service, helpful knowledge was second to mone.

Debbie at preston docks site

May 13, 2026
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Reply from Hays Travel - Preston Morrisons

Hi Anthony, Thank you for leaving a review. So pleased you are happy with the service. Thanks Debbie

Rated 5 out of 5 stars

The staff are always very helpful

The staff are always very helpful, it’s far more reassuring booking this way.

May 3, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review, we are pleased to hear you feel reassured when booking with us!

Rated 5 out of 5 stars

The young lady Nicola

The young lady assistant, Nicola, dealt with our enquiry in a pleasantly welcoming and helpful way in dealing with and sourcing the holiday we wanted.

May 5, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review and so pleased you are happy with the service you received.

Rated 5 out of 5 stars

Erin was really helpful and happy to…

Erin was really helpful and happy to explore all options for us. A smooth and easy booking process.

May 3, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review. So pleased to hear you ae happy with the service.

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