Hays Travel - Preston Morrisons Reviews 

853
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


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Rated 5 out of 5 stars

Have used Hays Travel at Preston marina Morrisons to book our holidays to Turkey twice a year for the last few years as we book with friends who live local. The staff are brilliant and nothing is to m... See more

Company replied

Rated 5 out of 5 stars

Hays travel, Morrisons. Preston Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from... See more

Company replied

Rated 5 out of 5 stars

Debbie dealt with us and she was awesome from start to finish and beyond.... We went in and explained our budget and what we were looking for, she did not try to sell us anything other than what we as... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Ben at Hays Travel, Preston Docks Our 4th booking this year! Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunar... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

853 reviews

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4.9

All reviews

(853)

127,122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I book a holiday at Hays I feel…

When I book a holiday at Hays I feel confident that everything is fine. The ladies are very efficient and confident in what they do. Thats why i go back.

July 2, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Hi Mrs Whittle, Thank you for your kinf=d words. It's appreciated.

Rated 5 out of 5 stars

Gail was so helpful

Gail was so helpful, she answered all of our questions and helped with all the concerns we have with taking a disabled adult on holiday.
She went above and beyond.

July 8, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review. I'm glad you was happy with the service instore and hope you all have a lovely holiday.

Rated 5 out of 5 stars

Great Service

Was happy with the response and information I received when looking at booking a holiday.

July 7, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your five star review, we hope you have a fabulous holiday :)

Rated 5 out of 5 stars

Quick location of holiday selection and…

Quick location of holiday selection and details given before efficient delivery of booking.

July 6, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your five star review, we really appreciate your kinds comments and wish you a lovely holiday :)

Rated 5 out of 5 stars

Fabulous staff

The staff could not do enough for you, friendly knowledgeable and helpful.

July 5, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the lovely feedback! We look forward to seeing you i store again soon :)

Rated 5 out of 5 stars

Very professional service

As always the service was very efficient, delivered in a friendly but professional manner.

July 1, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us again and for your lovely kind comments, we hope you have a wonderful holiday.

Rated 5 out of 5 stars

Advert was what it advertised price had…

Advert was what it advertised price had gone up but we booked anyway

June 16, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your 5 star review, we hope you have a fantastic holiday.

Rated 5 out of 5 stars

Lovely staff very helpful

Lovely staff very helpful

June 22, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your kind comments, we hope you have a wonderful holiday.

Rated 5 out of 5 stars

Another great experience with Ben at…

Another great experience with Ben at Hays Travel, Preston Docks
Our 4th booking this year!
Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunard and all the extras that go with it - car parking, car hire, transfers etc.
Thank you so much Ben, look forward to booking more with you in the future.

June 21, 2026
Rated 5 out of 5 stars

Marvellous staff they have never let me…

Marvellous staff they have never let me down yet always a smiley face when you walk in just really good staff 😀

June 10, 2026
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Reply from Hays Travel - Preston Morrisons

Thanks for your lovely comments Ian and for always booking with us we really appreciate it and hope that we can book you on many more holidays :)

Rated 5 out of 5 stars

Fantastic helpful staff

Fantastic helpful staff, tailored our trip and cruise to what we wanted.

June 10, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your 5 star review and for booking with us, you kind comments are really appreciated and if you need any further help before your departure, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great last minute deal

Erin was great very professional friendly, and got us a great deal of.

June 7, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the great review, we look forward to seeing you in store again soon!

Rated 5 out of 5 stars

Prompt

Prompt, efficient, friendly service from Ben.

June 12, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Hi Alison, Thank you for the 5 star review.

Rated 5 out of 5 stars

Everyone at Hayes in Morrisons are…

Everyone at Hayes in Morrisons are exceptionaly helpful and friendly, nothing seems to be to much trouble for them .They give very good and helpful advice and will try to find the best deals.

June 11, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you once again for booking with and for your lovely kind comments, we are so pleased you were happy with the service we offer, we wish you a fantastic holiday.

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