Hays Travel - Preston Morrisons Reviews 

856
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


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Rated 5 out of 5 stars

Have used Hays Travel at Preston marina Morrisons to book our holidays to Turkey twice a year for the last few years as we book with friends who live local. The staff are brilliant and nothing is to m... See more

Company replied

Rated 5 out of 5 stars

Hays travel, Morrisons. Preston Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Ben at Hays Travel, Preston Docks Our 4th booking this year! Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunar... See more

Rated 5 out of 5 stars

Debbie dealt with us and she was awesome from start to finish and beyond.... We went in and explained our budget and what we were looking for, she did not try to sell us anything other than what we as... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

856 reviews

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4.9

All reviews

(856)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

2026 holiday

Deborah helped us again with booking our holiday and as always very professional. She also took the time to help us look for some ideas for a holiday with our grandchildren in 2027

The staff at Preston Morrisons are excellent in every way and we have no hesitation in using them each time

January 18, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your lovely feedback and we appreciate you bookng with Hays Travel. Thanks Debbie

Rated 5 out of 5 stars

Great service

As always, Debbie was excellent in helping me find what I was looking for.

January 17, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your kind words. It's always a pleasure to find you the perfect holiday. Thank you debbie

Rated 5 out of 5 stars

Different holiday experienceErin was Very helpful knowledgeable…

Erin was Very helpful knowledgeable patient and polite helped us with the air craft plan to choose our seats . Good information about booking the holiday made everything easier than trying to book it ourselves all staff very friendly great experience

January 15, 2026
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Reply from Hays Travel - Preston Morrisons

This is great feedback, thank you :) we look forward to seeing you in store again!

Rated 5 out of 5 stars

Debbie was very helpful and…

Debbie was very helpful and professional answered all our questions. It was the first time using Heys and would not hesitate to use them again.

January 14, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your great review and for booking with us, we hope that you have a wonderful holiday. We look forward to seeing you in store again very soon.

Rated 5 out of 5 stars

Very good and honest advice given…

Very good and honest advice given regarding requirements for the cruise. Very well looked after our booking.

January 15, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your lovely feedback. We really do appreciate your repeat custom and hope you have a wonderful cruise.

Rated 5 out of 5 stars

Very helpful getting us what we …

Very helpful getting us what we where looking for, and very polite and helped us with everything we need for the holiday

January 13, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you, we always make sure our customers have everything they need for a great holiday!

Rated 5 out of 5 stars

Perfect service again !!!

Use Hays travel at Preston Docks multiple times a year, just booked again .Lovely staff who are friendly and knowledgeable, always go the extra mile.
I wouldn't book with anyone else !!!

January 12, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again, we really do appreciate your repeat customer and your lovely comments. We look forward to seeing you in store again soon.

Rated 5 out of 5 stars

Booking

Helpful, friendly and very efficient staff

January 12, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your kind comments and five star review, we really appreciate you booking with us and we look forward to seeing you in store again soon.

Rated 5 out of 5 stars

Easy process

All the staff at Preston Morrisons listen to what we want, respond to our requests and provide options and an easy process to book. And we appreciate being able to contact you when we've needed help. Thank you

January 10, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us again Diane, we are so pleased that we could find you the perfect holiday once again and we really appreciate your five star review. We hope you have a wonderful holiday!

Rated 5 out of 5 stars

Nicola booked my holiday for me.

Nicola booked my holiday for me.
she was most helpful

January 1, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us again and for your kind comments, many thanks Nicola

Rated 5 out of 5 stars

Booked a holiday yesterday with Erin

Booked a holiday yesterday with Erin , who was very professional and helpful.
The other staff also helped with relevant guidance.
Very good customer service.
Shop very tidy as well.
Really good.

January 9, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the great review, we always like to work as a team! Have a great holiday :)

Rated 5 out of 5 stars

A brilliant service!

We have used Hays Travel before and been very impressed with their high level of service. This is why we came back again to book our next holiday. Nothing is too much trouble, lots of options explored and a great package delivered. We are delighted with the friendly and helpful staff and in particular Deborah, who found us a great holiday in budget.

January 1, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your lovely comments and 5 star review, they are very much appreciated and we look forward to seeing you in store again soon. Have a wonderful holiday :)

Rated 5 out of 5 stars

It’s always a pleasure dealing with…

It’s always a pleasure dealing with Hays Travel at Morrison Preston ,they are very knowledgeable and helpful for any inquiries you might have about holidays or anything to do with holidays etc ie currency for your trip.great team.

January 1, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again, we really appreciate your custom and your kind comments and we hope you have a fabulous holiday :)

Rated 4 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff. The lady that assisted me listened to what i needed and did her best and took the time to find me a good deal, always with a smile.

January 6, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely review :) we look forward to seeing you in store again soon!

Rated 5 out of 5 stars

Thank you Hays Travel

Really enjoy booking with Hays Travel at Morrisons on Preston docks. They offer a friendly and professional experience and I enjoy chatting whilst making my booking. It's an important part of my holiday even. Special thanks to Gail, Debbie, Erin and Anne-Marie.

December 30, 2025
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your lovely comments, we hope you have a wonderful holiday and look forward to seeing you in store again soon. Happy New Year!

Rated 5 out of 5 stars

End of shopping surprise holiday booking

We had a very positive experience booking our holiday at Hays Travel Morrisons
All our questions were answered & Hays rep even booked the car park for us
She was really efficient & even provided us with a festive mince pie & cups of tea we will definitely be using Hays again

December 20, 2025
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely review, we know you will have a great time on holiday! We look forward to seeing you in store again :)

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