I asked the lovely people at Hays Travel in Pudsey to price up a couple of cruises for me and send me the info. They were efficient in responding to my request. I was very happy with one of the option... See more
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Emma in Pudsey branch was brilliant, she went over and above to ensure we had all the information needed. So calm, knowledgeable and so helpful whilst we were booking our cruise
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Evelyn, was very helpful and professional in booking our holiday to Egypt for my family. Communication was great via email, phone and in person. Made the booking process easy understood with full iti... See more
Company replied
Staff were friendly, quickly found us what we wanted, knowledgeable about the area we are visiting. Gave advice on currency, carrying cash or travel card. Was a pleasure
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Lidget Hill, LS28 7LG, Pudsey, United Kingdom
- 01138275448
4.9
Excellent
658 reviews
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Very helpful when cruise booking
I asked the lovely people at Hays Travel in Pudsey to price up a couple of cruises for me and send me the info. They were efficient in responding to my request. I was very happy with one of the options, went in to book and they secured me a lovely additional, unexpected discount.
July 16, 2026
Reply from Hays Travel - Pudsey
Thanks you for your lovely review of Lauren, I'll make sure this is passed on to her for you :)
Thanks,
Hays Travel Pudsey :)
Lauren is 10/10 everytime
Lauren is 10/10 everytime
Even when I put impossible requests in she manages to turn it around for me and achieve what I’m after!
Will always come to Lauren
Thank you xx
July 17, 2026
Reply from Hays Travel - Pudsey
Thanks for your lovely review of Lauren, we will pass your kind works on to her :)
Brilliant service
Emma in Pudsey branch was brilliant, she went over and above to ensure we had all the information needed. So calm, knowledgeable and so helpful whilst we were booking our cruise
July 17, 2026
Reply from Hays Travel - Pudsey
Hey Liz,
Thank you for your lovely review of our Emma. We will pass this on to her for you :)
Thanks,
Hays Travel Pudsey
Great service
Helpful, Friendly, and very knowledgeable. Lauren and Matty guided us to the right holiday with loads of help. Would definitely use again.
July 9, 2026
Reply from Hays Travel - Pudsey
Thank you Beverley for the lovely comments glad Lauren and Matty got you the right holiday we love helping our customers through the whole booking service. Looking forward to booking your next trip :)
Evelyn, thank you.
Evelyn, was very helpful and professional in booking our holiday to Egypt for my family. Communication was great via email, phone and in person. Made the booking process easy understood with full itinerary and timelines provided. Thank you
Payment options discussed and easy payment process provided
July 10, 2026
Reply from Hays Travel - Pudsey
Thank you for your wonderful 5-star review! We are so pleased to hear that your holiday booking experience was easy and that you received excellent service. We appreciate your kind words and look forward to assisting you again.
Emma was very informative and took her…
Emma was very informative and took her time to find us the right cruise , we didn’t feel rushed. We are very happy with the service we received
July 9, 2026
Reply from Hays Travel - Pudsey
Jacqueline,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was informative and took the time to find the right cruise for you, ensuring you didn't feel rushed. We are delighted you are happy with the service received.
Kind Regards
Hays Travel Hastings
Great Service Levels
Consultant Lauren so efficient clear brilliant service Exellent. Holiday Booked.✨️✨️✨️✨️✨️🙌🫶.
July 8, 2026
Reply from Hays Travel - Pudsey
Thank you for the 5 star review hope you have an amazing time!
Great booking experience
Staff were friendly, quickly found us what we wanted, knowledgeable about the area we are visiting. Gave advice on currency, carrying cash or travel card.
Was a pleasure
July 8, 2026
Reply from Hays Travel - Pudsey
Hi Mandy it was a pleasure getting your holiday booked, Lauren is great at getting people just what they want. You know where we are when you are ready to get your holiday currency :)
Booked our holiday for 2027 at Pudsey…
Booked our holiday for 2027 at Hays travel pudsey through Maisie the agent , she did a fantastic job for getting exactly what we wanted so hats off to her , it’s always a five star service with these guys I highly recommend them
July 8, 2026
Reply from Hays Travel - Pudsey
Thanks for the amazing review! We know you'll have a fantastic time!!
Travel consultant always ready to offer…
Travel consultant always ready to offer advice & always very helpful & knowledgeable.
June 21, 2026
Reply from Hays Travel - Pudsey
Jeffrey,
Thank you for your wonderful feedback! We are so pleased to hear that our Ruth was always ready to offer advice and was very helpful and knowledgeable.
Kind Regards
Hays Travel Pudsey
Great Service & Great Value!
As always, great value and service from Lauren & Matty. Really would recommend them to everyone!
July 3, 2026
Reply from Hays Travel - Pudsey
Thank you so much for the kind comments for Lauren & Matty and for your recommendation x
Ruth is always helpful and cheerful and…
Ruth is always helpful and cheerful and makes our booking easy
July 2, 2026
Reply from Hays Travel - Pudsey
Thank you for the lovely comments about Ruth, She is a star and I know she loves getting you the right trip.
The staff at Pudsey are always polite…
The staff at Pudsey are always polite and accommodating.
Nothing is too much trouble and I would not book an holiday anywhere else.
June 24, 2026
Reply from Hays Travel - Pudsey
Thank you so much for your kind words, glad to hear you wouldn't book anywhere else :)
Reply from Hays Travel - Pudsey
Thank you for this fantastic review and we'll see you again soon!
Easy booking
Matty was very friendly and explained things very well. He was quick at responding to my enquiries and helped make the booking process so easy! 😃
June 20, 2026
Reply from Hays Travel - Pudsey
Niamh,
We are so pleased to hear we made your booking process easy and responded quickly to your inquiries! Thank you for your kind feedback.
Kind Regards
Hays Travel Pudsey
The service I received was excellent
The service I received was excellent. Clear and helpful advice throughout the process.
Happy to amend and support my requests for additional options and answered honestly and patiently. Lauren was brilliant.
Would happily recommend and will be looking again for other holidays through this company.
Great service.
June 18, 2026
Reply from Hays Travel - Pudsey
We are so pleased to hear you received excellent service and helpful advice throughout your booking process. We appreciate your kind words and look forward to assisting you with future holidays!
Reply from Hays Travel - Pudsey
Thank you for your comments, glad we made you smile:)
Reply from Hays Travel - Pudsey
Hi Thank you for the comments and your continued support :)
I booked my holiday to new York and Las…
I booked my holiday to new York and Las Vegas with ruth at pudsey excellent 5 star service ruth booked me good flights and hotels excellent knowledge and patience in finding the best prices for me and also I bought my American dollars from ruth at agood rate I am always very happy with the holidays ruth books for me and look forward to booking many more with her
June 10, 2026
Reply from Hays Travel - Pudsey
Thank you for your continued support. Ruth is a very knowledgeable member of our team and defiantly goes out of her way to make sure her customers get the right holidays :)
Very helpful and informative made us…
Very helpful and informative made us feel at ease in choosing our holiday
June 13, 2026
Reply from Hays Travel - Pudsey
Thank you for the great feedback and 5 star review! We hope you have a fantastic holiday!
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